You're already a Co-op leader. Will you be a superleader?

[Christopher Gollmar]

Hi Shift Leaders,

Thanks for coming out to support the Co-op last weekend! We clearly have to work out a few details in our system for communicating about weekend shift coverage. We'll get there. :)

I'm writing to ask if any of you would be willing to take on more hours for the Co-op this August through October. I'm coordinating what we're calling a "superleader" program, which is a way for experienced member-owners such as you to support our continuity of operations in our first three months at the new location. (Sorry if you've already gotten a message about this!)

The gist: Co-op superleaders sign up for additional weekend shifts through October. These shifts are in addition to our regular shifts and are meant to support working members, particularly on shifts that aren't 100% filled yet.

It's a big ask, I know. It will also make a huge difference. I'm emailing all of you because you're *already* leaders at the Co-op and because you have a lot of power to affect both the culture of our community and the bottom line of our business.

Even if you're rolling your eyes right now at the prospect of putting on more time at the Co-op or are weary of the flood of emails and appeals you've already gotten from other Co-op members, please think about it. Even picking up three superleader shifts between now and the end of October would help immensely.

Take a look at the details of the program and sign up here: https://docs.google.com/document/d/1uQYpW2csNj-LyzZ55RUyxcAxmFH-wk3bnUGjGvFqRB4/edit?usp=sharing

We've had a great opening, and I know we're all excited to see the Co-op thrive in its new, beautiful home! Thanks for everything you do.

In cooperation,

Chris

[Shawn McGibeny]

I will be super!
Happy to help when I can.

[Matthew Talmage]

Great!

Thanks Shawn.

And also thanks to Emily Nonko for stepping up so quickly and being a super shleader...through OCT!

matthew

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From: greene-hill-food-c...@googlegroups.com <greene-hill-food-c...@googlegroups.com> on behalf of Shawn McGibeny <shawnm...@gmail.com>
Sent: Tuesday, August 7, 2018 6:21:05 PM
To: greene-hill-food-c...@googlegroups.com
Subject: Re: You're already a Co-op leader. Will you be a superleader?

 

I will be super!
Happy to help when I can.

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[shawn mcgibeny]

Hi Chris...

I am happy to do some extra time... I am a little confused by the 5 hour blocks of time. Is the idea to do a back to back shift? I am already in on the 18th for my regular shift. I am also happy to come in on the 26th for a second shift but I would like to keep that to 2.5 hours. 

Let me know what is most helpful.

Thanks.

Shawn

[Alex Still]

Hi All,

Just jumped into the 2-7pm shift this Saturday. Can't say that I'm expert in all the systems outlined in the note, but I can cashier and close and generally keep the place from burning down. Also, did I interpret correctly that these shifts are not bankable hours in 2018?

Best,

Alex 

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[Mira de Jong]

Hi all - just signed up for the August 18 shift from 2-7 PM. I've been out of state this summer and haven't yet been trained on new store procedures including cashier/shift leader/closing responsibilities, so will look out for the next possible training. Best, Mira

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[Mary Brownlee]

I signed up for one on Sep 2 and then also one that covers over my regular shift on Sep 23rd. I will be missing my regular August shift, will my SEP 2nd Shift be  count as working my make up shift? Just want to clarify! Thanks!

Mary

[Matthew Talmage]

Shawn,

The super-leader program is intended to provide a mode of consistency (only two shifts for the entire weekend day) when the General Manager is not working as well as the sheer practical aspect of filling gaps in store coverage and lending a hand when there is currently only one person--particularly a floor attendant who doesn't know how to cashier--signed up to work.

If your extra time/effort given to the coop is better for you in the form of a 2.5 hour shift--still appreciated and recognized!--then simply sign up for a shift you see open as a one off. Or even consider a second recurring shift for these opening 3 months. Your energy and expertise will influence other members to step up their game and potential members that come to check out the coop get a good sense that we're a friendly crew that mean business--AND GOOD EATIN'!

Remember: in Humanity, clicking the "request for shift" will be for a recurring shift. The way I go about signing up for a one off shift is to go to the Shift Planning mode in Humanity (chosen among the icon list along the top with staff and timeclock and reports). Look at the "Visual View" (stack of pictures icon on the top right) for a week at a time (as opposed to Day or Month) chosen from the top left.

This way you can easily see all the scheduled shifts and if there's a name or "no employee." Click on the one shift you want and then click the bubble next to your name to assign yourself to that shift when the dialogue box appears.

Thanks Shawn,

Matthew Talmage

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From: greene-hill-food-c...@googlegroups.com <greene-hill-food-c...@googlegroups.com> on behalf of shawn mcgibeny <shawnm...@gmail.com>
Sent: Thursday, August 9, 2018 7:23:11 AM

To: greene-hill-food-c...@googlegroups.com
Subject: Re: You're already a Co-op leader. Will you be a superleader?

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[Matthew Talmage]

Mira,

Welcome BACK!!! We just added a bunch more training times: every Tuesday night at 6:30 through August (cashiers done at 7:30, shift leaders stay on till 8).

And not to make your long day any longer, but I am doing a training the morning of the 18th at 10am...if other training times don't work for you.

Matthew

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From: greene-hill-food-c...@googlegroups.com <greene-hill-food-c...@googlegroups.com> on behalf of Mira de Jong <mirad...@gmail.com>
Sent: Thursday, August 9, 2018 9:53:59 AM

To: greene-hill-food-c...@googlegroups.com
Subject: Re: You're already a Co-op leader. Will you be a superleader?

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[Matthew Talmage]

Mary,

It would be easier to account for your work time if you don't sign up for a super-leader shift on Sept. 2nd, but instead add a one-off shift to that  day. Let member ship know through an email that that is when you'll be working the make-up. In effect you'll be working in the store for the same amount of time as the super-leader would, but through channels that are easier for membership to record your time more easily.

Matthew Talmage

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From: greene-hill-food-c...@googlegroups.com <greene-hill-food-c...@googlegroups.com> on behalf of Mary Brownlee <brownl...@gmail.com>
Sent: Thursday, August 9, 2018 11:45:19 AM
To: Greene Hill Food Co-op Shift Leaders

Subject: Re: You're already a Co-op leader. Will you be a superleader?

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[Matthew Talmage]

Alex,

Our insurance covers fire, so the pressure's off. 😃

You'll gain the expertise by being at the store and problem solving in real time. A big aspect of being successful as a shift leader or super-leader is your ability to lead--and supporting the cashier and floor attendant to use the many resources available to ensure anyone working is effective. Between the checklists for each position on the clock-in computer and the printed guides in the plastic wall units throughout the store and your own commonsense/store experience, you'll do just fine!

Thanks for your extra time & effort.

Matthew Talmage

ps. DON'T FORGET TO CLOCK IN aaaaaAAAAAAND CLOCK OUT.

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From: greene-hill-food-c...@googlegroups.com <greene-hill-food-c...@googlegroups.com> on behalf of Alex Still <stil...@gmail.com>
Sent: Thursday, August 9, 2018 9:13:57 AM
To: greene-hill-food-c...@googlegroups.com

Subject: Re: You're already a Co-op leader. Will you be a superleader?

[Alex Still]

Ok, so just continue to wing it. roger that. 

[Matthew Talmage]

Alex,

rrrright.

Forgot to address your other question. The hours are bankable, but you won't be able to use them till 2019 when we're over the labor shortage.

mt

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From: greene-hill-food-c...@googlegroups.com <greene-hill-food-c...@googlegroups.com> on behalf of Alex Still <stil...@gmail.com>

Sent: Thursday, August 9, 2018 12:47:06 PM

[Alex Still]

Ok, got it, thanks. I think that's a fair deal.