TravelMole news story on Mantrav

[David Wotton]

Hi All

This story still has legs.  We've most of us been abused by Mantrav and it's employee(s) in some form or another so it's good to know that justice might now be served:

http://www.travelmole.com/news_feature.php?news_id=2002727&c=setreg&region=2 

[Anton Brown]

Dear All

Myself and my partner, like so many people were stranded in Playa del Ingles in November 2011 due to the booking made with Mantrav International.

If you did not get the FULL REFUND as promised by Malcolm HARDY and his many pseudonyms, the following information may be of assistance to you.

I and another holiday maker, have now successfully won court cases against Mantrav International (UK) Ltd. Will I see my money, well Malcolm said outside court and I quote, "YOU'LL NEVER SEE A PENNY OF YOUR MONEY".

There are a number of things that 'we' can do to combat to see justice is done and to try and get our money back. I do not want to post the in's and out's here, as Malcolm might be party to the information. We need to stay 1 step ahead.

If you're interested and a) want to see your day in court successfully, b) get some justice against Malcolm and c) possibly get your money back, please email me at anton...@hotmail.co.uk

Thank you

Anton

[Anton Brown]

Tim

Please send me your email. There are a couple of things along with filing a county court claim that you MUST do. You might not get your money back, I can't explain why over the forum because of what Malcolm's like.

Regards

Anton

[Anton Brown]

Sorry for reposting. As I previously posted, please can you email me, even if you have received a refund from your bank or credit card company in relation to a booking that you made with Mantrav International, Mantrav International Ltd, Mantrav International (UK)Ltd and/or Mantrav International Tours Ltd, where they breached the contract. The reason for this is so that I can advise you how to report the relevant companies and/or employees/directors to the Police, if you believe you have been the victim of Fraud.

My email is antonbrown@hotmail.

[baillieman2]

There are detailed instructions in the various posts in this Group on what to do in case you have been affected by the Mantrav situation. I guess that's why people have been reluctant to divulge their email addresses. Malcolm Hardy is being actively investigated by the UK Police so I cannot imagine what additional information you can provide that has not already been shared on here. Unless, that is, you happen to be our good friend Mr Hardy using one of his many pseudonyms....LOL

[baillieman2]

All good then. Sorry Anton if I was casting aspersions but, where Hardy is concerned, you will know that you can't be too careful.

On Wednesday, October 3, 2012 8:57:09 PM UTC+1, TimFerris wrote:

Don't worry I can personally vouch for Anton we have spoken on the telephone. It's all good can be trusted 

Tim 

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If you're new to this group (You've just dicovered that Mantrav is not doing as it is promising), check this thread first with *tons* of info (where to report, what to do, how do I get my money back, etc etc):
http://groups.google.com/group/gran-canaria-info/browse_thread/thread/99e074dec83691d3
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[Richard]

Hi Donald and Tim,

I also have spoken on the phone to Anton, and am happy to share my experiences with members of this group, by email.

[Edward Timon]

Trawling through the group for the relevant information can be rather unwieldy.  Trying to penetrate the crucial facts was difficult when I first started looking at this.  I think there needs to be a very basic step by step dos and don'ts of what to do in this situation, or indeed any similar one.  Can anyone help with an outline of what should be in it?

Sincerely

	Edward Timon (Eduardo Timón) Editor-in-Chief	Proud Supporters of
	Edw...@TheCanaryNews.com +34 634 367 879 The Canary News HQ (El Canario Sede Noticias) Main Street, Sioux City, Cañon del Águila 35100 San Bartolomé de Tirajana Gran Canaria
	Edi...@TheCanaryNews.com +34 928 062 792 TheCanaryNews.com Please consider the environment before printing this email Antes de imprimir este e-mail piense bien si es necesario hacerlo Sus datos van a ser tratados conforme a lo establecido en la Ley Orgánica 15/1999, de Protección de Datos. Si usted no es el destinatario de este correo electrónico, ha sido enviado por error, destrúyalo y no lo utilice para ninguna finalidad.

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[baillieman2]

Good idea Eddie. here's the original action to take post. I think it needs to be reviewed by those who have been directly involved and then reposted separately. Also, can someone add in the Crime Reference Number. Thanks.

Here's a list of action points you may wish to follow if you 
are a disgruntled customer of Mantrav: 
1. Apply to your card issuer for a refund (providing you paid by 
card). 
2. Contact Action Fraud (www.actionfraud.org.uk) 
3. Contact your local Trading Standards or report it at: 
http://www.ripofftipoff.net/notify.htm 
4. Post a review on TripAdvisor (http://www.tripadvisor.co.uk/) 
5. Post a review on Trustpilot (http://www.trustpilot.co.uk/review/ 
mantrav.co.uk) 
6. Contact the UK gay press: 
tri...@gaystarnews.com 
stephen.gray@corporate.pinknews.co.uk 
pe...@pinkpaper.com 
matthe...@attitude.co.uk 
publ...@scotsgay.co.uk 
dar...@gaytimes.co.uk 
edit...@ukgaynews.org.uk 
edit...@qxmagazine.com 
7. Contact the Editor of The Canary News (www.thecanarynews.com, 
Edi...@TheCanaryNews.com) 
8. If you receive any threatening communications from Mantrav or 
anyone else, contact your local police. 
9. This only really applies if you purchased a flight inclusive 
package and still have a holiday invoice that shows a flight and 
accommodation and a total price but, if everyone writes and no 
distinction is made, then at least the CAA will need to sit up and 
take notice. 
Write to: 
Mr Richard Jackson 
CAA Consumer Protection Group 
K301 CAA House 
45-59 Kingsway 
LONDON 
WC2B 6TE 
10. Write to Companies House and advise that you object to the 
striking off application for Mantrav International (UK) Ltd. 
The following email address is the Companies investigation branch of 
the insolvency service, which despite its name, also regulates live 
companies fraud, serious misconduct, which would include harassment 
and sharp practice. 
enquir...@cib.gsi.gov.uk 
Quote the following: 
Subject: MANTRAV INTERNATIONAL (UK) LTD-07164872 
for the attention of: 
Kylie Peachey 
Dissolution Case Officer 
Considerative Process and Examination Support 
Companies House 
0303 1234500 
One reason for objecting would be that you are pursuing it for debts. 
If you wish to make good the objection, you will need to provide 
current documentary evidence of any action that is being taken to 
recover the outstanding debt. It will accept the following as 
evidence: invoices, court documents or 
general correspondence (letters, e-mails) between you and the company 
showing that you are actively pursuing it to recover the debt. 
11. Contact CrimeStoppers - logging can also be carried out 
anonymously if need be.. 
http://www.crimestoppers-uk.org/