*ZipBy does not track you outside the use of the app. Location services are required for the app to operate and to alert the ZipBy system when you arrive. You can find more information in ZipBy's FAQs.
Harvard faculty, staff and students with a valid Harvard email address are eligible for the Harvard affiliate rate by submitting a form for each Harvard facility that you plan to park in: 52 Oxford Street Garage, Soldiers Field Park Garage, Webster Lot, Broadway Garage
Harvard faculty, staff, and students with valid Harvard email addresses can receive extra savings at select Harvard facilities. Simply click on the URL below, complete the access form and submit. The program will validate your email address and apply any savings when you book a future session. Please note, each Harvard facility will have its own URL. You must complete an access form for each URL to receive the savings at all Harvard locations. Please note that you just have to do it ONCE per location.
A: If the submission of the access form is not successful, an email notification will be sent to you stating that it is awaiting approval and to contact the Campus Service Center. This delay will not prevent you from accessing the facility, it just means you will not receive extra savings. You can contact the Campus Service Center at (617) 496-7827 or email campusser...@harvard.edu
A: To avoid being charged twice please click on the URL below, complete the access form and submit. Please note, each Harvard facility will have its own URL. You must complete an access form for the sites that you are going to use to receive the savings at the specific Harvard location. Please note you just have to do it ONCE per location.
Please make sure that you enter the email address that you use to register on the app for the first time and select the following tariff category: Existing ZipBy User, with active Harvard Parking Permit. Note that if this is not a Harvard email, it will be rejected by the system. An email will be sent to you automatically asking you to please contact the Campus Service Center at (617) 496-7827 or email campusser...@harvard.edu. The Harvard Parking Team will provide further instructions.
A: Yes. Click on the session listed in the main screen of the app. It will display the information about your current session. You will be able to see the start time when you entered the garage.
A: The session ends when you pass through the exit lane. The active session will no longer display in the session icon, and you will receive an email with the receipt of the parking charge.
A: Charges will continue until the session ends. If this happens, please contact the Campus Service Center at (617) 496-7827 or email campusser...@harvard.edu. They will be able to manually rollback the time and closeout your session.
A: When your session has ended, you will be emailed a detailed PDF of your current activity with the total cost. You can also login to your account through the ZipBy web portal at to review activity and print down copies.
A: Yes. You may access pre-tax savings by ordering a pre-tax debit card through Edenred. Please follow these simple steps to order a Commuter Check Prepaid Mastercard. You will not be able to access Edenred if you have an annual Harvard parking permit. You can use this pre-tax benefit in conjunction with a 50% transit order.
Once you receive the debit card, you can enter it as a method of payment in the Payment section in the app. Make sure that you select this payment method before entering the Harvard facility so the card is charged to that one.
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