What is the best way to transfer a shared Queue?

[Chris Pallatto]

I have a couple of shared queues that I need to transfer ownership of as I am no longer in charge of the project and the queues are clogging up my list.

[Stacie Bliss]

Hi Chris,

If they are Team Queues, you can find the steps for transferring their ownership here: https://www.gqueues.com/help/team-queues#transfer-ownership

If they are under your "My Queues", then you can transfer the queues through our export process outlined at the link below. You will then need to email each queue to the new user, and once they've confirmed that the queues have been imported into their account, you can delete them from yours. 

Export: https://www.gqueues.com/help/export#single

Import: https://www.gqueues.com/help/export#import

I hope this helps, but please reach out if you have any other questions!

Stacie 

On Mon, Apr 13, 2020 at 1:02 PM Chris Pallatto <chrisp...@gmail.com> wrote:

I have a couple of shared queues that I need to transfer ownership of as I am no longer in charge of the project and the queues are clogging up my list.

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Stacie Bliss

Customer Care Specialist

GQueues