Android app sync failed

[Agustin]

Hi there,
My Android GQueues app worked flawlessly for a couple years, until a few weeks ago, when I started getting this error: "GQueues sync failed - To fix, reset the account".
If I reset the account, the problem goes away for a few days, maybe a week. And then again, I get the same message.
Needless to say, this problem is becoming quite annoying. Please how can I fix it?
This is GQueues, Android Version 1.5.1.
Moto G running on Android 4.4.2.
Thanks,
Agustin

[Stacie Bliss]

Hi Agustin,

I'm sorry for the trouble!  If you haven't already done so, please try removing the GQueues app from your phone, then try re-installing it.  You can refer to the links below if you need assistance with either step. 

https://www.gqueues.com/help/ios#reset

https://www.gqueues.com/help/ios#download

If the issue persists once you've done that, let us know and we'll investigate further.

Stacie 

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Stacie Bliss

Customer Care Specialist

GQueues