Philips Server Not Found

[Algernon Alcala]

Onthe Target, nothing needs to be installed since G13 target side extensions are integrated to Philips Hardware SDK components directly. However, after launching your dictation software, you can look up a process called PSPDispatcherS.exe in Task Manager:

If PSPDispatcherS.exe is not running, there might be an access rights issue. Depending on the way the dictation software is integrating Philips SDKs, PSPDispatcherS.exe might be located in the 32-bit system folder. The user must be allowed to start the process from there.

These new components inherently contain the server side control extensions (for buttons and LEDs) and auto-detect whether youre running Citrix, VMware, WTS/RDP or locally. The local use case is detected in case no Philips client extensions are installed, which might be useful in case of full USB redirection.

If other software relying on old Philips Speech server extensions is running on this machine, philips_sdk_upgrade.exe might break Philips dictation device related remote session functionality of that software under following circumstances:

If you are using Full USB redirection or if you use the Device splitting method for redirecting the Philips dictation devices control interface, you must not install Philips client extensions (see Introduction for more details).

If youre running Citrix, you can also check whether the Philips virtual channels are properly registered. Under HKLM\SOFTWARE\WOW6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\ you should find the following registry keys:

Only when DPMs or SpeechAirs are used: this daemon keeps a symbolic link for attached Philips DPM or Speech Air drive mountpoint under /tmp/PhilipsDPM. These locations are configured in sessions as P and S drives.

It is possible to generate logfiles of all Philips HWSDK and driver components running in remote environments as well as locally. Contact us via support.speech.com to learn which component to log when you are facing issues.

However, if you want to troubleshoot yourself, please follow the sections below, they contain further instructions on how to troubleshoot and how to enable and configure logging on both Windows and Linux platforms.

Logging can be enabled by selecting Error only or Detailed from the Log level selection. When logging is enabled, you can also further configure the tool, e.g. select the path where generated log files are saved or which components to log.

Logging for a component is enabled by configuring an .ini file located at the same path and carrying the same name as the component itself. Heres the content of a sample .ini file where logging is enabled:

Pspusblb is not a file. It is a library statically linked to a lot of other Philips drivers. However, you can log it. Find or place the ini file (see configuration below) in the 32 or 64-bit System folder, depending on the OS bitness.

In the early models from philips the protocol clearspace on port 1925 does the trick.

But when i try this on my tv i getting a 404 not found error

There is something running on port 1925 but does not do the trick.

i need using the Tv remote App(tp vision), this is working on my android device.

did a wireshark trace and this app connects on port 1925 and trace tcp/udp i can;t read.

think is property protocol.

Hi, did you get response or found a different solution. I have the same problem. The anymote java code would be a good start point to create a command line utility or a binding. I tried to build it, but ist fails to connect to the TV. Any ideas?

Beat regards, Markus

What i notice if a use the default google anymote app on android that when i try to connect for the first time the tv displays a code (4 digits) that i need to enter in de anymote app. Maybe that your problem.

First you need to us the command pair to pair the TV with the server, when you do this the TV generates a code that you need to enter on the server.

When that is done, a new user and pass is shown and with this user and pass you can conrol you TV.

Any idea? Anything to install beside the python modules listed in requests.txt? Any special mode to setup on the TV? I just turned it on and run the script using the IP address the TV displays under network settings.

Cheers, Markus

for over 1 week we have had messages appear when we send 3D images to EXCELERA "some problem with DICOM protocol level. Service hasn't found any issues with the machine. My IT department syas it isn't an Excelera issue, its an iE33 problem, Philips says its not an iE33 problem, its a server problem. HELP!!!

The only problem recently was a wireless access point that was turned off, but has since been turned back on. When we found it both of our iE33 ultrasound machine wouldn't send wireless but 1 would do wired. however since then 3D images have stopped sending on our only machine with 3D capabilities. Doctors are upset and techs are frustrated!

I can at least send complete studies by capturing them as appended studies on a USB thumb drive and then walking them over to other machine and sending imported study to Excelera server, a check of protocol and all other setup settings from 1 machine to another hasn't turned up any differences either!

I would make sure that the systems are configured to only do either wireless or wired. So in other words, make sure there is no cable connected to the unit, reboot and give it a try with wireless only. If you still have issues, try it with only a wired connection with wireless shut off. Perhaps the IE33 is pulling two IP's causing confusion.

It was "finally" found as to the cause. The IT department changed the AE Title and didn't tell anyone. In addition, Philips-Excellera support had a malware update on their server, and it changed the password for the Philips to enter into the network to check settings. After so many unsuccessful log in attempts, Philips was locked out, and my IT department network engineers had to reset their password. This took over a week to correct but no problems since.

Oh, I had a similar problem, but in my case, it turned out to be a problem with security. There was a cyberattack or something, and only after I decided to improve enterprise data security, I managed to get rid of it. But I'm not sure if it can be a solution for you, but I highly recommend you consider it as well.

I had FIOS installed a few weeks ago and have been generally pleased with the service. I have a Philips Network Radio player (Streamium) connected to my stereo. Today it could not find the Philips server. Also I work for Philips Healthcare. Today I also could not connect to the commercial site, nor my corporate email site. At first I suspected that Philips was having troubles with their network, however after doing domain lookpus and other tests from various internet sites it became clear that there was nothing wrong with the Philips sites. After resetting my router and trying a few other things I finally put non-Verizon DNS servers in my Actiontec router and the problem immediately resolved. Just wonder if this is a common problem with Verizon DNS or just a strange occurrence?

It is often very hard to differentiate connectivity issues from DNS issues. If you suspect a DNS issue, the solution is to try a different DNS. There are many here (including some from Verizon) who are not overly impressed with Verizon's DNS. It is quite easy to configure your system to use openDNS, which most find to be more reliable. see www.opendns.com for details.

Thanks for the information. I prefer not to use DNS that redirect you if the URL you put in does not exist, so I avoid Open DNS, and also some of the Verizon DNS. I find DNS benchmark ( ) a very useful tool in choosing which DNS to use. It gives you your own statistics for response time and various other parameters, so you can make an informed decision which DNS to use. I was just trying to get a general feel for how reliable people felt the Verizon DNSs are. From what you say, a knowlegeable group looks to other DNSs.

I'm a user of 3rd party DNS Servers as well, OpenDNS to be exact here in my home. They tend to be a lot faster, are obviously far more reliable, and don't redirect typos/invalid name lookups which break some applications I run.

A website I had been using for over a year became inaccessable. The error message from Verizon indicated the website didn't exist, yet I was able to ping the site. I had recently upgraded from XP to Win 8.1 (that alone was pretty painful) so all things were suspect. I spent almost an hour in a chat session a verizon support person who concluded that the problem was with my computer. I called tech support for my laptop and that person said it wasn't anything to do with the hardware or software on my system.

I had suspected a DNS server problem initially, but after my conversation with Verizon tech support, I thought I might be mistaken. Finally, I picked the right search wotds and found the answer to my problem on a MAC forum. I went into my router and changed the Verizon DNS servers to OpenDNS servers, rebooted and that fixed the problem.

I use namebench . One of the good tips I use is varying them. Typically I use the fastet as my primary and the one that is the most accurate as secondary. (avoiding ones that use redirects) I never use the same company for primary and secondary.

Google and Level 3 DNS have consistently been the best for me using grc / namebench. I tried both and since the difference is in ms, I never could see a difference between the two. I am more concerned about DNS accuracy / stability than speed anyway and both excel in those areas.

The only benefit I ever have seen from selecting my choice of DNS resolvers is when I am using a VPN connection to a remote VPN server. I don't want to be using a DNS server in Florida when I am connecting to the Internet in London.

Is there an easy way to integrate Hue LED lights without the need for a Hue Hub yet? If not, what's the hard way, or the work around? If I have to use a Hue Hub, how does that connect to an EISY system. I'm kind of new at this and don't want to take a wrong turn before I even start. Thanks for any help you can offer.

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