Hi all, lately I have been giving some thought to defining and developing a collaborative knowledge acquisition process that:
a) benefits the individuals using it;
b) boosts the collective intelligence of the organisations and communities of interest where it is used.
Here's what I've got so far:
Upon identifying a knowledge gap:
1. Create or update a wiki page to document existing knowledge and future learnings
2. Search the internet and intranet for information
3. Ask stakeholders & communities of interest for information, ideas and/or opinions
4. Update the wiki page with any new learnings
5. Get to know respondents and what their interests and skills are
6. Create or update a stakeholders list so that we know who to ask next time we identify a similar knowledge gap
7. Let stakeholders know about the updated the wiki page
The above is pretty much how I work right now, so I can vouch for the fact that it can benefit individuals, but I really think that if a larger number of loosely networked individuals started working in a similar way it could really benefit the organisations they work for and the communities of interest they are involved with.
For me wikis, especially ones set up as an encyclopedic knowledge base with lots of hyperlinks linking ideas together are an important part of the process, but perhaps blogs could serve the same purpose for people not so comfortable with wikis.
What do you all think?
Can you think of ways of improving the process?
If you can't imagine yourself working like this, why not?
Does anyone out there already work like this?
What are the barriers to working like this?