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We had two Scopus tutorials working great for the past 6 months, but have just found we only get the white screen of death. Does anyone know if Scopus changed something, or if there is an admin setting, we couldn't find what might be causing this
thanks
Nick
Mike Hagedon
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Feb 14, 2018, 10:18:53 PM2/14/18
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Hi Nick,
The white screen of death means the site has implemented a solution to prevent framing, which GotS relies on. The only current solution is to convert the tutorial to popup mode, which isn't the best UX...
Mike
Mike Hagedon
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Feb 14, 2018, 10:21:26 PM2/14/18
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Oh, sorry, I can see from the EDS thread that you're familiar with popup mode.
William Simpson
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Feb 26, 2018, 12:53:19 PM2/26/18
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Hi Nick,
Is the tutorial publicly available? If so, could you send us the URL?