unable to import mail to Google groups (404: not found)

[Danilo Aquino]

Hello,

I'm trying to convert some user mailbox to google groups. i've installed the GYB and them i ran the follow command:

gyb --email us...@domain.com --action backup

gyb.exe --action restore-group --email gr...@domain.com --service-account --use-admin gyb-p...@iam.gserviceaccount.com --local-folder GYB-GMail-...@domain.com

The GYB recognized all  the mails stored, but none of them import to my Google Groups, showing the follow error below:

Groups supports restore of messages up to 26214400
restoring message 1 of 4 from 2022-09-20 15:02:06
404: Not Found - notFound
 - Giving up.
restoring message 2 of 4 from 2022-09-20 14:49:28
404: Not Found - notFound
 - Giving up.
restoring message 3 of 4 from 2022-09-06 12:27:01
404: Not Found - notFound
 - Giving up.
restoring message 4 of 4 from 2022-09-05 14:00:09
404: Not Found - notFound
 - Giving up.

What's the cause of this?

Thanks in advance

[Jay Lee]

Make sure you have Google groups for business service enabled and that you have the group email address exactly right.

Jay

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[Danilo Aquino]

Thank you for your answer.

The Groups for Business feature is enabled for everyone.
I've enabled the "collaborative inbox" and "conversation history" on the group settings as well.
I've setup the Backup Folder's ACL to modify to "everyone" for Read and Execute.
I've setup "who can post" and many others settings for entire organization

Applying all of this above, it doesn't work.

[Jay Lee]

The value for --use-admin should be a super admin in your domain, not the service account email.

Jay

To view this discussion on the web visit https://groups.google.com/d/msgid/got-your-back/7e844942-0c07-4b84-9ce0-f61c26218018n%40googlegroups.com.

[Danilo Aquino]

Thank you Jay,

i've add the super admin to consent the GYB, and now i'm allowed to restore the email to group.

Thank you for your help,

Best regards

[Thaddeus Fernandes]

Hi Danilo, 

I have a user mailbox and would like to restore it to google groups. tried hard finding a solution but couldnt find anything. 

can you please help me. 

[jre...@challiance.org]

Here are some notes I have, they aren't terribly new and things change, but it seems right to me. I've archived lots of Gmail accounts to Groups.

(some things, like the specific Group settings, may not actually be needed)

Migrating a shared Gmail mailbox to a Google Group
# *Had to enable Groups Migration API on the GYB GCP project for this to work
# Export the mailbox in question to a local sqlite dump:      (a GYB update awhile back made this work for .mbox files too, i.e. Google Vault exports can work just as well, see note below)
gyb --email gmail-...@domain.org --service-account
# Make sure the destination group has the following settings configured:
#    -All users set to receive 'No Email'
#    -Set group message to archive. May be easiest to set the group as a collaborative inbox template
#    -In some cases, allow public posting
# Import the local sqlite dump/.mbox to the Group in question:
gyb --action restore-group --service-account --use-admin admin-...@domain.org --email destinat...@domain.org --local-folder GYB-GMail-Backu...@domain.org
(after an update awhile back this now works for .mbox files too, just put them in the local folder)

Good luck,

Z