When attempting to run restore I am getting "An existing connection was forcibly closed by the remote host"

[George Chase]

I am trying to run a restore on a gyb file but it gets to about 10 messages and then gives me the message "An existing connection was forcibly closed by the remote host". Has anyone else run into this?

[Dan Casmas]

Give your full command please. 

On Tue, Jan 21, 2025 at 12:29 PM 'George Chase' via Got Your Back: Gmail Backup <got-yo...@googlegroups.com> wrote:

I am trying to run a restore on a gyb file but it gets to about 10 messages and then gives me the message "An existing connection was forcibly closed by the remote host". Has anyone else run into this?

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Dan Casmas

SONOS | Senior Systems Engineer

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[George Chase]

Command I am using is the one below with adjusted emails.

gyb --email user...@something.com --action restore --local-folder GYB-GMail-Bac...@something.com --service-account --label-restored user.temp.Backup

[Jay Lee]

The error implies something happened to GYB's connection to Google servers to interrupt the backup. By order of likelihood, this could be:

• WiFI or Internet connectivity issues
• AntiVirus/Security software running on your device or network
• Issues at your ISP
• Issues at Google

The first two are the most likely. You can help wth the first by running GYB on a PC with a wired connection or by running it in a Google Cloud VM. For the 2nd, it's just a question of understanding what software you are using that may be able to interrupt the connection.

Jay Lee

To view this discussion visit https://groups.google.com/d/msgid/got-your-back/be88da91-67f2-4463-81bd-4cb627fc6412n%40googlegroups.com.