Transferring alias email to collaborative inbox

[Michael Pierog]

Hi, how do I transfer an alias email address to become a collaborative inbox? I don't want the data to be deleted, and I want to use the same email address as the one that is currently the alias. I asked someone how I can do this and they directed me to Got Your Back, how do I do this?

[Brian Kim]

Hi there,

Guess you got sent here from reddit.

GYB is used in 2 steps.

1. Perform a backup: https://github.com/jay0lee/got-your-back/wiki#performing-a-backup (this downloads the email to a machine that you are running GYB on to a folder GYB-GMail-Backup-user[at]domain.com)
2. Restore to a group https://github.com/jay0lee/got-your-back/wiki#--action-restore-group (gyb --email group[at]domain.com --action restore-group --local-folder GYB-GMail-Backup-user[at]domain.com)

[Michael Pierog]

Hi, when trying to sign up for GYB this shows up. I can't figure out how to get my client id, there's no instructions anywhere.

[Brian Kim]

Hi Michael,

Once you click on Credentials it should be listed there under Oauth 2.0 Client IDs.

https://github.com/jay0lee/GAM/wiki/CreatingClientSecretsFile 

The instructions above are for GAM and the screenshots are a bit dated, but the steps should be similar.

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Brian Kim

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[Michael Pierog]

Hi, I think I did a backup to a folder on my desktop. Now, instead of having a folder titled mic...@rialtos.co like in this tutorial I'm watching, there are two folders, 2018 and 2020. What do I do to restore this now? Also, do I need to backup all alias accounts connected to this one, or just this main account?

[Brian Kim]

What command did you run exactly?

The folders you see (2018, 2020) and the sqlite file typically goes into a folder GYB-GMail-B...@domain.com. 

You would need to do something like 

gyb --email gr...@domain.com --action restore-group --local-folder folderName --service-account --use-admin super...@domain.com

[Michael Pierog]

I ran this command: gyb --email mic...@rialtos.co --local-folder "D:\GYB"

What info would I need to replace in this command? (gyb --email gr...@domain.com --action restore-group --local-folder folderName --service-account --use-admin super...@domain.com



)

[Brian Kim]

Looks like it went to D:\GYB because you specified the folder.

You would need to replace -

-email group [at] domain.com

--local-folder folderName

--use-admin superadmin [at] domain.com

[Michael Pierog]

What would --use-admin superadmin [at] domain.com be?

[Michael Pierog]

Also, is it okay to use the  D:\GYB folder or do I need to change it?

[Brian Kim]

https://github.com/jay0lee/got-your-back/wiki#--use-admin

Should be fine to use D:\GYB

[Michael Pierog]

Should I delete the 2018/2020 folders, .cfg file, and .sqlite file before backing up again?

[Michael Pierog]

Also, will this work? Sorry for so many questions

gyb --email mic...@rialtos.co --action restore-group --local-folder "D:\GYB" --service-account --use-admin super mic...@rialtos.co

[Brian Kim]

No you shouldn't have to do another backup unless you want to. You can move the files/folders. I've never seen cfg before, but I assume it's because you didn't use --service-account option during backup, which is fine.

The restore-group command should work as long as you properly authorized the service account client ID on https://admin.google.com/ac/owl/domainwidedelegation.

You can check by running

gyb --email mic...@rialtos.co --action check-service-account 

[Michael Pierog]

This shows up when I try to run it

[Brian Kim]

--use-admin michael [at] rialtos.co

get rid of super.

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[Michael Pierog]

It gives a 404 error not found message, not sure why

[Brian Kim]

Have you already created a group called michael [at] rialtos.co? you need to specify a valid group email address. 

Change the email address after --email.

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[Michael Pierog]

What do you mean group? I'm not sure what that is, my main email address that I use in gsuite is mic...@rialtos.co though

[Brian Kim]

Collaborative inbox = group. You need a group email address to use.

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Brian Kim

bria...@strataprime.com | 647.598.0935

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[Michael Pierog]

Right now, I work in a team of 2 with both of us having 1 personal email and 1 alias email so 2 and 2. I want to make the alias emails turn into collaborative inboxes for the future, will I need to delete these aliases first and make them into collaborative inboxes? Also, if I delete an alias email, does it delete its emails or do they stay in the parent email address?

[Brian Kim]

You can create any group, then remove the alias from the user account and make that an alias of the group or rename the group.

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Brian Kim

bria...@strataprime.com | 647.598.0935

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[Michael Pierog]

I see, and the emails already sent to that alias won't be deleted?

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[Brian Kim]

No. Alias simply tells Google where to deliver the email. Removing an alias doesn't cause anything to be deleted in the actual inbox.

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[Michael Pierog]

I see, thanks! Is there any way to know whether a group member has replied to an email sent to a collaborative inbox?

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[Brian Kim]

https://support.google.com/a/answer/167430?hl=en#:~:text=To%20manage%20your%20own%20groups,to%20each%20other%20for%20tracking.

I would start here, and if not, contact Google Support.

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