all day repeating events don't sync

[deckrider]

I have two other combinations of repeating events that don't sync from
Google Calendar to my Motorola V360.

"Every 2 weeks on Saturday" shows on my phone as one single non-repeating event.

"Weekly on Wednesday, Thursday" doesn't show at all on my phone.

[deckrider]

FYI, today's GooSync maintenance did not fix this issue:

> wowt.jpg
> 28KViewDownload
>
> e2wos.jpg
> 29KViewDownload

[Stuart - GooSync Support]

Hi,

We'll get these checked and will get back to you when we have more
information.

[deckrider]

FYI, today's GooSync maintenance did not fix this issue:

On Feb 8, 9:36 am, "Stuart - GooSync Support"

<stu.etche...@googlemail.com> wrote:
> Hi,
>
> We'll get these checked and will get back to you when we have more
> information.
>
> On Feb 8, 4:29 pm, "deckrider" <deckri...@gmail.com> wrote:
>
> > FYI, today's GooSync maintenance did not fix this issue:
>

[rob....@gmail.com]

deckrider... same here. Today's maintenance did nothing to fix the
issues with repeating events for me. Most of my repeating events are
"First Tuesday of Month", "Last Monday of Month", etc. Worked great
until last week. Have been waiting very patiently for the fix but my
patience is wearing thin. I will be looking for an alternative soon.

On Feb 19, 4:41 pm, "deckrider" <deckri...@gmail.com> wrote:
> FYI, today's GooSync maintenance did not fix this issue:
>
> On Feb 8, 9:36 am, "Stuart - GooSync Support"
>
>
>
> <stu.etche...@googlemail.com> wrote:
> > Hi,
>
> > We'll get these checked and will get back to you when we have more
> > information.
>
> > On Feb 8, 4:29 pm, "deckrider" <deckri...@gmail.com> wrote:
>
> > > FYI, today's GooSync maintenance did not fix this issue:
>
> > > On Feb 3, 6:25 am,deckrider<deckri...@gmail.com> wrote:
>
> > > > I have two other combinations of repeating events that don't sync from
> > > > Google Calendar to my Motorola V360.
>
> > > > "Every 2 weeks on Saturday" shows on my phone as one single non-repeating event.
>
> > > > "Weekly on Wednesday, Thursday" doesn't show at all on my phone.
>
> > > > wowt.jpg
> > > > 28KViewDownload
>
> > > > e2wos.jpg

> > > > 29KViewDownload- Hide quoted text -
>
> - Show quoted text -

[Stuart - GooSync Support]

Hi,

We're currently investigating this issue.

We'll post more information once we have it.

[thomas.a...@gmail.com]

Greetings... I love everything about GooSync (enough that I have a
paid subscription) except that fact that none of my all day repeating
events are syncing. They show up on the first day they are scheduled
in Google Calendar and that's it. This is a real problem for me. Is
this something that is still be investigated?

Thanks.

Carol

On Feb 21, 9:33 am, "Stuart - GooSync Support"

> > > - Show quoted text -- Hide quoted text -

[Stuart - GooSync Support]

Hi,

Development are currently working on a fix for that particular issue.

We should have it available within the next couple of days.

[deckrider]

FYI, today's GooSync maintenance did not fix this issue.

On Feb 22, 7:27 am, "Stuart - GooSync Support"

[deckrider]

FYI, today's GooSync maintenance did not fix this issue.

[deckrider]

As of today, this is still not fixed.

[Stuart - GooSync Support]

Hi,

We've gone through your latest log files but there aren't any
indicatations that the "problem" repeats you mentioned have been
detected in Google. In other words, those particular repeats are not
being sent to us from Google.

Can you either modify your existing "problem" events or create some
test entries with the same repeat structure and run the sync again.
This way we can tell if Google is sending the correct information to
us during the sync.

[deckrider]

I had made a "test" event as you suggest just before posting my last
message, but I then deleted it after verifying it didn't work.

I've made another one just now and synced. It is all day repeating
March 25-27, but only shows one all day of March 25 on my Motorola
v360 phone. Please let me know when I can remove it.

On Mar 21, 5:55 am, "Stuart - GooSync Support"

[Stuart - GooSync Support]

Hi,

Thanks, this test repeat was detected in the log files.

There doesn't appear to be anything invalid about the repeat structure
used. It was sent to the device as expected. This makes us believe
that the device is expecting a different format for the repeats.

Does the same problem occur if you make a daily repeat for a timed
event (not an all day event)?

Can you also try creating the same test event on your device (all day
daily repeat from March 25th-27th) and syncing this to Google? This
should allow us to see what format the device sends its daily repeats
and see if it differs from what GooSync is using.

[deckrider]

On 3/22/07, Stuart - GooSync Support <stu.et...@googlemail.com> wrote:
>
> Hi,
>
> Thanks, this test repeat was detected in the log files.
>
> There doesn't appear to be anything invalid about the repeat structure
> used. It was sent to the device as expected. This makes us believe
> that the device is expecting a different format for the repeats.
>
> Does the same problem occur if you make a daily repeat for a timed
> event (not an all day event)?

The timed event behaves the same as the all day event.

> Can you also try creating the same test event on your device (all day
> daily repeat from March 25th-27th) and syncing this to Google? This
> should allow us to see what format the device sends its daily repeats
> and see if it differs from what GooSync is using.

I just added the "daily repeat" on my device and then synced. It
seemed to show up in Google appropriately. I don't see on my phone
how to enter a 'repeat until date', so I just added a daily repeat
without end.

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[Stuart - GooSync Support]

Hi,

The repeat sent from the device was in the format we expected for a
never-ending daily repeat.

We're beginning to believe that, as the device doesn't allow you to
set an end date for the repeats, that the device itself cannot handle
the end date of the repeat structure.

To test this create a daily repeat in Google without an end date (so
it repeats indefinitely) and sync this to the device.

If the repeat shows on the device correctly then it indicates that the
device simply cannot handle repeats that have an end. If this is the
case then, unfortunately, there's nothing we can do.

On Mar 22, 6:37 pm, deckrider <deckri...@gmail.com> wrote:

[deckrider]

I would have expected some kind of mapping between the device
capabilities and google capabilities such that events are not silently
ignored in either the phone or google.

On Mar 23, 4:45 am, "Stuart - GooSync Support"
<stu.etche...@googlemail.com> wrote:
> Hi,
>

> The repeat sent from the device was in the format we expected for a
> never-ending daily repeat.
>
> We're beginning to believe that, as the device doesn't allow you to
> set an end date for the repeats, that the device itself cannot handle
> the end date of the repeat structure.
>
> To test this create a daily repeat in Google without an end date (so
> it repeats indefinitely) and sync this to the device.
>
> If the repeat shows on the device correctly then it indicates that the
> device simply cannot handle repeats that have an end. If this is the
> case then, unfortunately, there's nothing we can do.
>

[Stuart - GooSync Support]

Hi,

With regards to repeat support the device will state it either
supports repeats or it doesn't. Most devices we've encountered that do
support repeats have supported them fully.

If this device doesn't support end dates of repeats then it's the
first one we've encountered.

[deckrider]

I'm not sure where to go from here. Motorola support? If so, I'm not
sure what to ask them for technically.

On Mar 27, 2:23 am, "Stuart - GooSync Support"