Syncing off by 10 hours

0 views
Skip to first unread message

aco...@dstore.com

unread,
Jun 26, 2007, 10:54:52 PM6/26/07
to GooSync
Hi

Username: acooper
Device: Dopod 838 Pro with Windows Mobile 5

Am based in Australia (GMT +10) and appear to have correct settings
loaded for both device and Goosync account. However all calendar
entries are appearing 10 hours earlier in my advice if loading from
Google Calendar. Entries loaded on Device appear 10 hours later in
Google Calendar. Other than that, syncing beautifully.

Have loaded a test entry on each of the device and Google calendar for
checking purposes. Any help to get what appears to be an excellent
tool up and running much appreciated.

Andrew

Stuart - GooSync Support

unread,
Jun 27, 2007, 6:07:41 AM6/27/07
to GooSync
Hi,

I've activated detailed logging for your account.

Please create some new test entries (if you've already synchronised
the others you made) and synchronise these with GooSync.

Once the sync is complete please let me know what the correct time of
each test entry was and also what time they appear at after the sync,
and I'll get the server log files checked.

steve....@gmail.com

unread,
Jul 18, 2007, 7:19:43 AM7/18/07
to GooSync
I am also having this problem and would like to know the status of the
fault.

On Jun 27, 8:07 pm, Stuart - GooSync Support


<stu.etche...@googlemail.com> wrote:
> Hi,
>
> I've activated detailed logging for your account.
>
> Please create some new test entries (if you've already synchronised
> the others you made) and synchronise these with GooSync.
>
> Once the sync is complete please let me know what the correct time of
> each test entry was and also what time they appear at after the sync,
> and I'll get the server log files checked.
>
> On Jun 27, 3:54 am, "acoo...@dstore.com" <acoo...@dstore.com> wrote:
>
> > Hi
>
> > Username: acooper
> > Device: Dopod 838 Pro with Windows Mobile 5
>

> > Am based in Australia (GMT+10) and appear to have correct settings


> > loaded for both device and Goosync account. However all calendar

> > entries are appearing10hours earlier in my advice if loading from
> > Google Calendar. Entries loaded on Device appear10hours later in

Stuart - GooSync Support

unread,
Jul 19, 2007, 6:14:59 AM7/19/07
to GooSync
Hi,

We've recently identified a problem on the Windows Mobile devices with
regards to the GMT +10 (Sydney) time zone.

Selecting this time zone causes the GooSync client to detect it as
just GMT and not GMT +10.

We're working with the client developers to determine whether this is
a bug in the GooSync client or a problem with the actual time zone
information on the device.

Once we have more information we will let our users know.

1.mat...@gmail.com

unread,
Aug 2, 2007, 2:27:33 PM8/2/07
to GooSync
What is the best way to work around this in the meantime?? I'm having
the problem of all mine being off by 2 hours (I'm GMT -6). Google
appointments added from my device come in two hours later than they
are on my phone.

On Jul 19, 5:14 am, Stuart - GooSync Support

Reply all
Reply to author
Forward
0 new messages