GV not ringing through

[Eric Oxford]

I am using obi200 with google voice. I am able to call out, but incoming calls do not ring my cordless phone. I checked do not disturb & it is not the issue. I bought the phone # yesterday from google. If you can help, please reply. Thanks!

[Gerald E Boor]

Hi there. Unfortunately Google is pretty horrible about giving any kind of support for Google Voice. They just did an update and the interface looks different, but I could not readily figure out how to use the TEXT and CALL buttons, so I was able to just click on Legacy Google Voice and get that functionality back. Maybe I overlooked it in the new interface.

But my issue is that my OBI100 will no longer work with Google Voice. I still have Google Voice ring my home phones as a forwarding number. I am with a company called CallCentric.com. They give me 120 minutes of outgoing minutes for $1.95 per month, but the only reason I went with them is because their service includes 911 and Caller ID with name, whereas Google Voice does not include 911 or Caller ID with name. But to get the $1.95 outgoing plan only, they give you a "free" New York number. You can port your own number over, but you have to pay for one of their INCOMING plans to do so. Their free phone number allows me to receive unlimited calls without charge.

So, to make a long story short, I still use Google Voice, but I have to dial into my number and enter my passcode to make calls or have the computer dial for me. But if you go to the tutorial at ObiTalk, you should be able to figure out your issue (hopefully). They do have support, but I think they might require some kind of payment for that, not sure.

Here is the link that might help you re-configure your Obi200:

http://www.obihai.com/tutorial1

Jerry in Michigan

[Eric Oxford]

Thanks for the reply Jerry. I was able to figure out what I needed to do by going to the obi FAQ page and rereading through the process a few times. I had missed checking the call forward to google chat button in google voice. As far as 911 services, I went through anveo for $15 a year. Interestingly, I also had an obi100 several years ago, but I decided to get rid of it when it looked like obi wasn't supported any longer by google. I'm glad obi is still available. Thanks again,

Eric

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