Error: Uncaught (in promise) Error: one or more fonts could not be loaded.(…)

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Julian Claus

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Oct 30, 2015, 2:47:37 AM10/30/15
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Hi, since today I get this error in my Chrome console:

Uncaught (in promise) Error: one or more fonts could not be loaded.(…)
    at Error (native)
    at Object.QEa.b.fonts.c.WebFont.c.WebFont.load.fontinactive (eval at e (https://www.gstatic.com/charts/loader.js:133:425), <anonymous>:615:189)
    at J (eval at e (https://www.gstatic.com/charts/loader.js:133:425), <anonymous>:1691:746)
    at V.W (eval at e (https://www.gstatic.com/charts/loader.js:133:425), <anonymous>:1694:239)
    at eval (eval at e (https://www.gstatic.com/charts/loader.js:133:425), <anonymous>:1691:1733)

I have two line charts and I use the frozen charts 4.3. It this a known issue?

Sergey Grabkovsky

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Oct 30, 2015, 10:32:05 AM10/30/15
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Hi Julian,

I'm surprised that this behavior changed yesterday, but I've seen something like this before. Are you customizing any fonts? Could you link to a jsfiddle that reproduces the issue?

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Julian Claus

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Oct 30, 2015, 11:25:22 AM10/30/15
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Yes, I am using a Google Font. But the rest of my content has the right font. I can provide an URL:

http://www.julianclaus.de/langstreckenlauf/diagramme/

Sergey Grabkovsky

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Oct 30, 2015, 12:32:09 PM10/30/15
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Hi Julian,

This appears to be an error with the new version of the WebFontLoader (1.6.8 and later). I've filed a bug against them, and hopefully it will be fixed.

On Fri, Oct 30, 2015 at 11:25 AM Julian Claus <kon...@julianclaus.de> wrote:
Yes, I am using a Google Font. But the rest of my content has the right font. I can provide an URL:

http://www.julianclaus.de/langstreckenlauf/diagramme/

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Julian Claus

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Oct 30, 2015, 12:35:39 PM10/30/15
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Cool, thanks a lot, Sergey!


Am Freitag, 30. Oktober 2015 17:32:09 UTC+1 schrieb Sergey:
Hi Julian,

This appears to be an error with the new version of the WebFontLoader (1.6.8 and later). I've filed a bug against them, and hopefully it will be fixed.

On Fri, Oct 30, 2015 at 11:25 AM Julian Claus <kon...@julianclaus.de> wrote:
Yes, I am using a Google Font. But the rest of my content has the right font. I can provide an URL:

http://www.julianclaus.de/langstreckenlauf/diagramme/

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Sergey Grabkovsky

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Oct 30, 2015, 2:02:46 PM10/30/15
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I just did a push of version 43 with the older version of WebFontLoader, so your issues should go away soon.

On Fri, Oct 30, 2015 at 12:35 PM Julian Claus <kon...@julianclaus.de> wrote:
Cool, thanks a lot, Sergey!


Am Freitag, 30. Oktober 2015 17:32:09 UTC+1 schrieb Sergey:
Hi Julian,

This appears to be an error with the new version of the WebFontLoader (1.6.8 and later). I've filed a bug against them, and hopefully it will be fixed.

On Fri, Oct 30, 2015 at 11:25 AM Julian Claus <kon...@julianclaus.de> wrote:
Yes, I am using a Google Font. But the rest of my content has the right font. I can provide an URL:

http://www.julianclaus.de/langstreckenlauf/diagramme/

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Julian Claus

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Oct 30, 2015, 6:38:21 PM10/30/15
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Yes it works again. Thank you!

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Debashis Roy

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Nov 5, 2015, 10:19:38 AM11/5/15
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Hi Sergey,

Since last couple of hours I am observing a similar behaviour. I am working with Bar package from version 1.1.
The first chart is displayed correctly without any error. However, when I try to redraw the same chart with different data-set, I am seeing the same error.
This was working fine about 8 hours back.
Below is the stack trace. I tried this with 1.0 as well. Doesn't work.

Best...
Debashis

Uncaught (in promise) Error: one or more fonts could not be loaded.

On Saturday, 31 October 2015 04:08:21 UTC+5:30, Julian Claus wrote:
Yes it works again. Thank you!

'Sergey Grabkovsky' via Google Visualization API <google-visua...@googlegroups.com> schrieb am Fr., 30. Okt. 2015 um 19:02 Uhr:
I just did a push of version 43 with the older version of WebFontLoader, so your issues should go away soon.

On Fri, Oct 30, 2015 at 12:35 PM Julian Claus <kon...@julianclaus.de> wrote:
Cool, thanks a lot, Sergey!


Am Freitag, 30. Oktober 2015 17:32:09 UTC+1 schrieb Sergey:
Hi Julian,

This appears to be an error with the new version of the WebFontLoader (1.6.8 and later). I've filed a bug against them, and hopefully it will be fixed.

On Fri, Oct 30, 2015 at 11:25 AM Julian Claus <kon...@julianclaus.de> wrote:
Yes, I am using a Google Font. But the rest of my content has the right font. I can provide an URL:

http://www.julianclaus.de/langstreckenlauf/diagramme/

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Sergey Grabkovsky

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Nov 5, 2015, 10:32:39 AM11/5/15
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This is a known issue in 1.1. You might be able to use 1.0 instead, but we recommend that you use frozen 43. You can find instructions for loading it here: https://developers.google.com/chart/interactive/docs/library_loading_enhancements#frozen-versions

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Debashis Roy

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Nov 5, 2015, 10:54:43 AM11/5/15
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Thanks a lot Sergey. It worked.

Best...

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