Google Translate API Timeout

[qian...@grabtaxi.com]

Hi,

Our service is calling Google Translate API with Go Client from AWS service. The QPS is far less than the quota, however, we get around 5% timeout. We say a request `timeout` when we cannot receive the response after 5 seconds. Can anyone help us, or explain what is the problem?

Regards,

Qian

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[George (Cloud Platform Support)]

You are confident that the daily usage is well below your daily 2M character limit. Have you checked logs for Quota Exceeded responses? Does your code indicate timeouts? It may be worth trying to raise your quota, and then verify if this changes the previous behavior in any way.

Timeouts are often an indication of networking problems. What is the output from a traceroute command, from you to Google? If you keep pinging google.com for a while, are there any dropped packets shown?

Is the API sending any errors? You can monitor this in the console, at https://console.developers.google.com/project/<PROJECT>/apiui/apiview/translate/usage . 

Any other piece of information you deem relevant might prove of great value as well.