I am receiving a 400 Bad Request error when I try to register

[Andrew Walters]

I am trying to register for the Google Tag Manager training, but I am receiving: 

Error: Bad Request

Your client has issued a malformed or illegal request.

Can someone let me know what I need to do to sign up?

Thanks!

[Jean-Guy Niquet]

I am getting the same error.

[analyticsacademystaff]

We're sorry to hear that you are having trouble registering for the course! We have heard that this is happening for a few users and it would be wonderful if you both could try a few steps to find a resolution. Here are some steps that may help:

1. Clear your browser's cache and cookies to see if that resolves the issue. To do this, follow the instructions in this article.

2. Sometimes this error comes up when you are currently logged in too many Google accounts at the same time using Google Multiple Account Sign-In. Try signing out of everything before you attempt to register. 

3. Try registering in an incognito window. 

Please let me know if any of these steps resolve the issue! 

Cheers,

Katie, Analytics Academy Staff