Hello Jamie,
Apologies for the delayed response.
Upon further investigation, it seems that the concurrent requests are not specifying a new parent ID and all claiming to be the root span of traceid 00fb1bfed62a3789a04a24d3ab8ddd14.
This means that upon ingestion into our product, all these 3 new spans are evaluated as being the same span from different times and thus two are discarded and 1 is kept.
This is why we recommend that every new request that isn’t propagating an existing traceid should use a globally unique parent id. I suspect if you try that it should resolve the seemingly inconsistent behavior you have observed.
Happy to chat further.
Eyamba
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