to view the full contents of this document, you need a later version of the pdf viewer

[PeterSthlm]

Our search appliance can´t read some of our pdf-documents. The
documents are made in Adobe LiveCycle. Anyone with the same problem?
Do anyone have a solution?
Errormessage:
"To view the full contents of this document, you need a later version
of the PDF viewer. You can upgrade to the latest version of Adobe
Reader from www.adobe.com/products/acrobat/readstep2.html

For further support, go to www.adobe.com/support/products/acrreader.html"

[Terry Chambers]

Which GSA do you have?  Mini or full?  Software version?

Terry Chambers
Senior Systems Engineer
Onix Networking Corp.
http://www.onixnet.com

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[Peter Bergstedt Olsson]

GSA Version:Full GB-1001
Software: 6.8.0.G.30

2011/2/1 Terry Chambers <te...@onixnet.com>:

[Terry Chambers]

I would file a ticket with Google Support then and ask for their advice.  It is possible you might have to adjust the output settings from the Acrobat product but Google should be made aware of this, if they are not already.

Terry

Terry Chambers
Senior Systems Engineer
Onix Networking Corp.
http://www.onixnet.com

[Dave Watts]

PDFs created in LiveCycle Designer aren't the same as PDFs created in
Acrobat or third-party tools. They're really a different format
entirely. They contain an XDP payload within a PDF wrapper. I don't
know if the appliance supports LiveCycle PDFs at all. But here are
some things you might also take a look at.

First, you might check to see whether you've saved them as static or
dynamic forms. If they're dynamic, the appliance definitely won't work
with them. You might also check the version compatibility level you've
used - the list of Acrobat options you see when you save your form in
LiveCycle Designer.

I'm going to test out one of these today, if possible, and I'll let
you know how it works out. For some reason, even though I work with
both the GSA and LiveCycle, I've never had an opportunity to put the
two together!

Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
http://training.figleaf.com/

Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on
GSA Schedule, and provides the highest caliber vendor-authorized
instruction at our training centers, online, or onsite.

[Cristina Raita]

Am avut si eu aceeasi problema, insa am incercat un alt motor de cautare (Internet Explorer in loc de Google Chrome) si a functionat.