Search report for "Searches that did not return results" show queries which return results

[jrewing]

What does this mean? does it mean that the search has been down?

[Dave Watts]

Without any additional information, I'd assume that those queries didn't have results at the time they were run, but they do now.

Dave Watts, CTO, Fig Leaf Software

Sent from my Droid

On Sep 14, 2010 3:21 AM, "jrewing" <wiik.a...@gmail.com> wrote:
> What does this mean? does it mean that the search has been down?
>

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[InquiringMind]

I have the same issue on a site and I know for a fact that the queries
did show results (or at least that there were pages that matched those
queries).
For some query strings listed in the no-results report I even get them
in the report for "Searches that returned results" for exactly the
same timeframe (e.g. month Oct 2010) and exactly the same spelling.

OTOH the no-results report also lists queries that are clearly mis-
spelled and that indeed do not return results. Interestingly, the
returned results report shows only about 22000 queries for a query but
the no-results report shows 42000 for the exact same query (query is a
lower-case single keyword, only ASCII chars by the way).

We have the "did you mean" feature switched on and running Software
Version: 6.4.0.G.22

Any ideas?

On Sep 18, 4:37 am, Dave Watts <dwa...@figleaf.com> wrote:
> Without any additional information, I'd assume that those queries didn't
> have results at the time they were run, but they do now.
>
> Dave Watts, CTO, Fig Leaf Software
>
> Sent from my Droid
>

> On Sep 14, 2010 3:21 AM, "jrewing" <wiik.andr...@gmail.com> wrote:> What does this mean? does it mean that the search has been down?

>
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>
> "Google Search Appliance/Google Mini" group.> To post to this group, send email to
>
> Google-Search-...@googlegroups.com.> To unsubscribe from this group, send email to
>

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>

[Jacob]

Just to add, I have my GSA sending syslogs to a central server, which
are then sent to a pipe and read by a python program to split out the
important parts and store into a database.

There is a front end website that teams over the content use to review
what is found/not found quickly/easily. We have also seen terms
showing up as 'not found', but subsequently are found. I can not
confirm that the USER did not get any results, but the syslog coming
from the GSA shows 0 results. Off the same collection, I have seem the
same query to of returned 0 results one day and some results the next.
No changes made to the GSA, let alone that collection. Either things
are dropping in/out the index, or the reporting is inaccurate. On a
500k machine, we are under 300k documents.

I am running 6.4.0.G22 P9

[Dave Watts]

> I have the same issue on a site and I know for a fact that the queries
> did show results (or at least that there were pages that matched those
> queries).
> For some query strings listed in the no-results report I even get them
> in the report for "Searches that returned results" for exactly the
> same timeframe (e.g. month Oct 2010) and exactly the same spelling.
>
> OTOH the no-results report also lists queries that are clearly mis-
> spelled and that indeed do not return results. Interestingly, the
> returned results report shows only about 22000 queries for a query but
> the no-results report shows 42000 for the exact same query (query is a
> lower-case single keyword, only ASCII chars by the way).
>
> We have the "did you mean" feature switched on and running Software
> Version: 6.4.0.G.22

The same query can return results in some cases, but not in others.
For example, one search might be against a different collection than
another.

Dave Watts, CTO, Fig Leaf Software

http://www.figleaf.com/
http://training.figleaf.com/

Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on
GSA Schedule, and provides the highest caliber vendor-authorized
instruction at our training centers, online, or onsite.

[InquiringMind]

A valid idea, thanks for that - but not on my box, the reports were
all for the same collection.

I did observe failures on the GSA for generating the reports when I
try to generate too many in parallel (typically more than 2). So I
have tried avoiding that by only generating one report at a time - the
reports then generate, but still contain valid queries as "no
results".

For the sheer fun of it, I just generated a "no-results" report for
todays day only and it contains lots of queries that work just fine
with lot's of results when I query the GSA - same collection for sure.
What really confuses me is that the report does list some entries that
indeed return 0 results, but only a few (maybe 10% or so) the main
part are perfectly valid queries.

Sounds like a case for Google Support I guess

On Nov 8, 3:36 pm, Dave Watts <dwa...@figleaf.com> wrote:

>
> The same query can return results in some cases, but not in others.
> For example, one search might be against a different collection than
> another.
>

> Dave Watts, CTO, Fig Leaf Softwarehttp://www.figleaf.com/http://training.figleaf.com/

[Dave Watts]

> Sounds like a case for Google Support I guess

Yes, that's the right answer I think.

[Jacob]

Please report the response from google please.

If anyone can confirm the USER is seeing 0 results, i'd be very
interested. That changes the level of importance for me, I feel this
bug was introduced sometime in 6.4.X patches.

Dave, my data is also from the same collection.


What version is everyone that is seeing this running? Has anyone seen
this problem on the latest release?

On Nov 8, 9:24 am, Dave Watts <dwa...@figleaf.com> wrote:
> > Sounds like a case for Google Support I guess
>
> Yes, that's the right answer I think.
>

> Dave Watts, CTO, Fig Leaf Softwarehttp://www.figleaf.com/http://training.figleaf.com/