Incomplete results returned by GSA.

[indianmonk]

Hello,

I have an asp.net client talking to a GSA. If I issue the following
query, sometimes I get results 11-15 and other times 11-20 (which is
what I have asked for). Approximate number is 815.

The query messes up only with subcollections. If I use the default
collection everything works well.

Any ideas?

Query follows:

http://c-if-google3.musc.edu/search?q=cancer&site=podcastvideo&client=default_frontend&output=xml&getfields=description.author.title.keywords&num=10&start=10&filter=p

Thanks,
Sujit
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[brian]

Hi,

I quickly tried to reproduce this but couldn't with the link you gave.
When exactly does this occur? Do you mean:

1. This happens every time for this URL? If not, then does it seem
only dependent on the collection or maybe on other parameters?
2. Do you get the same problem when querying the GSA directly on the
GSA frontend (i.e. not using your ASP application)?
3. Does it only happen when requesting 10-20?

If you can provide a little more information, that would help.

Thanks,
Brian

On Jul 20, 9:53 pm, indianmonk <sujit....@gmail.com> wrote:
> Hello,
>
> I have an asp.net client talking to a GSA. If I issue the following
> query, sometimes I get results 11-15 and other times 11-20 (which is
> what I have asked for). Approximate number is 815.
>
> The query messes up only with subcollections. If I use the default
> collection everything works well.
>
> Any ideas?
>
> Query follows:
>

> http://c-if-google3.musc.edu/search?q=cancer&site=podcastvideo&client...
>
> Thanks,
> Sujit
> -=-

[indianmonk]

Brian,

The symptoms are very odd indeed. Let me try to explain exactly whats
going on.

1. If I run the application without doing anything else first, the
results returned are 11-15 instead of 11 to 20.
I immediately paste the query into the browser address bar & I get the
same results as above. So I know it's not some weird code issue of
mine. Now 11-15 is returned if I ask for 11-30 or 11-20. It's always
11-15.

2. Wait about 10 mins and try to page again. It works!. & I can page
through the results.
After this the app continues to work till I idle it i.e. fire it up
after 15 mins or so.

3. GSA [test center] works fine all the time.

4. If I paste the query into browser address bar without running the
app first i.e. within the past 15 min or so. It works!

I use the XMLDocument class's Load method to load up the doc. So is
the Load method doing something odd !

I realize we are getting into .net stuff and this may not the right
forum to discuss this.

Thanks,
Sujit
-=-

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[Thor]

This sounds suspiciously like a cache problem. I would log a support
ticket to have it investigated.

Thor.

[indianmonk]

Thor,

A support request has been logged and will let you know how it all
turns out.

Sujit
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[Byron Huber]

Sujit, please post any progress you make w/google support.  I'd like to know how this turns out.  We're having a similar issue.

[indianmonk]

Byron,

Support just fixed (it seems to be working correctly). Issue# 645507 I
had to issue a 'Support Call' from the GSA & a 'workaround' was
applied.

Sujit
-=-