Google+ / Google Places (Pending Review) and Google Map Maker

[David Forster]

Hi all! I'm new to this particular forum, but not new to Google nor its products.

About 6 weeks ago I made an edit in the Google+ Local business dashboard to our address to include our unit number as it wasn't displaying. After I had done this I realized in the places dashboard my unit number was in fact listed, but Google+ chose not to display it. I recently logged into Google Map Maker to ensure that the address it had on file was correct and it was.

It's now been over 6 weeks and whenever I log into my Places dashboard the status of the listing is still 'pending review'

Can anyone point me in the right direction, or direct me to where I can file an appropriate support ticket. I thought making some category adjustments within Map Maker would push the change live so I recently updated our categories and the edit was approved however our listing is still marked as pending.

Thanks in advance, and any help would be greatly appreciated!

- AF

[Andrew Sawyer]

Welcome. Post a link to the feature in MapMaker and we'll take a peak!

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Thanks for using Google Map Maker! =)
 
 
 

[David Forster]

Hi Andrew,

http://www.google.com/mapmaker?q=Adster+Creative+Inc,+Edmonton,+AB,+Canada&gw=39&ll=53.582723,-113.554687&spn=0.16183,0.966797&z=11&vpid=1354080495029&iwloc=0_0&fid=6025853986364605237:18200537390481115056&lyt=split_map_sv&hll=53.540894,-113.496122&hyaw=19.35

Sorry it's so long :(

The information in Map Maker is correct, however in Places I'm still getting a 'pending review' and in Google+ Local most areas are highlighted yellow.

On Tuesday, November 27, 2012 10:23:04 PM UTC-7, Andrew Sawyer wrote:

Welcome. Post a link to the feature in MapMaker and we'll take a peak!

[Flash]

You don't have a unit number showing in Map Maker.  Also, if we're going to edit your address, we should fix the street name; right now you are not actually synced up with the street you are on, but rather the abbreviated version you put in Places.  Places passes address info over to Maps horribly.

As for pending status, that's better handled in the Places forum; but my first question would be where in the address did you place the suite number?

Second question is whether you know that you have a merged G+ Local/Business page, and if so do you know when it merged?  Once merged you are not to edit from the Places dashboard, but rather should use the G+ interface.

[David Forster]

Hi Flash,

Thanks for the reply. To answer your questions:

1. I don't have a unit number in Map Maker

I have a unit number in places. The unit number was NOT displayed in Google+ Local which is why I made the edit, and why it's pending review to begin with :(

2. We should fix the Street Name, right now you are not actually synced up with the street you are on.

Hmm, I didn't use any abbreviations in Places. Here are the details of both Google Places dash, and Google+ Local:

This is exactly how my address is listed in places:

4218 10230 Jasper Ave Northwest
Edmonton AB T5J 4P6
Canada

This is exactly how my address is listed in Google+ Local (even though the unit number is displayed in Places, but we all know Google has issues with this)

10230 Jasper Avenue Northwest

Edmonton, AB T5J 4P6

(780) 800-2328

3. My first question would be where in the address did you place the suite number?

If you're referring to where I put the suite number in Google+ Local or Google Places I put the suite number in the beginning i.e - 4218 10230 Jasper Ave

4. Second question is whether you know that you have a merged G+ Local/Business page, and if so do you know when it merged?

Yes I know it's merged as I was the one who merged them. I merged the listing about 40 days ago.

5. Once merged you are not to edit from the Places dashboard, but rather should use the G+ interface.

I haven't made any edits in Places. I made the singular unit number change in Google+ (the reason for the pending review) and I just recently updated my categories in Map Maker.

Hopefully this answers your questions and you can better assist me :)