Link Shortener Returning "undefined"

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rjhintz

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Aug 9, 2012, 11:54:25 AM8/9/12
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Anyone else having problems shortening links?
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Rich

Willy Hrachovina

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Aug 9, 2012, 1:16:33 PM8/9/12
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I have heard from others that there have been issues using that feature, though I typically don't use the link shortener. I think they said the workaround is to shorten it manually, or the old way, which hasn't been affected.

Rahim

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Aug 10, 2012, 6:23:19 AM8/10/12
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Hey Rich and Willy,

This seems to be a one time issue. I tried testing this on my end and had no issue with the URL shortener. Let me know if you still have an issue with shortening links.

Thanks,
~Rahim


rjhintz

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Aug 10, 2012, 9:00:37 AM8/10/12
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If it was one time, I wouldn't have mentioned it, given that results in GMM are non-deterministic.

I'll report follow on instances.
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Rich

DdDave

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Aug 10, 2012, 3:52:19 PM8/10/12
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I've seen this a few times also.  IIRC, just re-selecting the feature and then trying the short link again usually solves the issue.  Highly transient and un-reproduceable error.

Rahim

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Aug 13, 2012, 5:37:54 AM8/13/12
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@Rich - Okay. Transient but looks like this has been happening for a while now. I will let the team know about this. Thanks for letting us know guys!

I’ll check with the team about this ‘undefined error'.

~Rahim

DdDave

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Sep 5, 2012, 12:52:06 PM9/5/12
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Here are a feature that the short link is not working for today (right now, anyway), maybe someone else could see if they work for them:

Rahim

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Sep 10, 2012, 3:12:58 AM9/10/12
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@DdDave - I just wanted to see if I could reproduce this issue, but I could not. Please be assured as I’ve already alerted the team about the transiency of the concern.

~Rahim


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