Picasa 2.7 & 3 shuts down computer when scanning pictures

[jonb]

Hey all, got a random question.

I run Ubuntu 9.04 (Jaunty) on my laptop. I do a lot of photography,
and as a result I have about 30K pictures on my drive. I had some
issues with F-spot so I wanted to try picasa since I had used it on my
Windows box at work.

I installed Picasa 2.7 (I think, it was the stable release). After
install I let it run and scan my photo directory. Every so often, my
computer would shutdown. When I start it back up and re-run Picasa, I
would get a warning that 'Picasa has trouble with file ABC.jpg, would
you like to hide it on the disk?" I usually went ahead and 'hid' the
file and let Picasa star scanning again. This happened for about 15
files or so. On a side note, I did check these files, and they are
valid files that will open with several different image viewers.

When doing some organization work on the hard drive, I moved a bunch
of folders around, and Picasa had to rescan the drive. I had the same
issue, wherein Picasas would shutdown the computer.

At this point I was wondering if this was an error in my install, so I
went ahead and downloaded/installed the Picasa 3 beta. I ran into the
same problem with Picasa shutting down my computer whenever it finds a
file it doesn't particularly like.

After looking around online, I can't seem to find anyone who had this
same issue, only some people whose computers would lock up, not turn
off, when using Picasa.

So...

1) Has anyone else experienced this?
2) If so, has anyone found a solution, or at least a cause for why
Picasa is shutting down the system?
3) Does anyone have any ideas/comments on what I can try to correct
this error?

[DanKegel]

On Jul 20, 5:27 am, jonb <jbuk...@gmail.com> wrote:
> I installed Picasa 2.7 (I think, it was the stable release).  After
> install I let it run and scan my photo directory.  Every so often, my
> computer would shutdown.  When I start it back up and re-run Picasa, I
> would get a warning that 'Picasa has trouble with file ABC.jpg, would
> you like to hide it on the disk?"  I usually went ahead and 'hid' the
> file and let Picasa star scanning again.  This happened for about 15
> files or so.

Bleah. Is there anything interesting in /var/log/messages?

This is definitely not normal, and I've never seen it happen.
- Dan

[hobie20dude]

Any chance this is unrelated to Picassa and just the power settings of
the laptop shutting down? I had to temporarily disable the auto-
suspend on my computer for a long Picassa "upload to web albums" to
finish.

Yes, I have ghetto DSL;)

[jonb]

I checked the messages files, and saw nothing that seemed out of the
ordinary for the days I was working with Picasa.

[jonb]

I don't think its related to the general power settings. The laptop
has had no other issues with rebooting at random. Also, once picases
has finally scanned the folders, it will stay open and the laptop will
stay on. It seems to be related to the actual scanning of the files,
in particular to how Picasa is reacting to files it can't or doesn't
want to read.

[leiz]

If you are running Picasa as a normal user, which I presume you're
doing, Picasa cannot by itself trigger a reboot/shutdown because
normal users do not have the privilege to do that. Most likely it's
because Picasa is triggering a bug in either the Linux kernel or in
your hardware.

Have you tried to run fsck and make sure your file system doesn't have
any errors? If you have another computer, does Picasa trigger the same
problem on that computer with the same problematic files?

[jonb]

I copied off all the files to a windows computer and had the Windows
Picasa scan them, Everything worked fine.

I hooked the HD up to another sysem and fsck it, no problems there
either.

[techna .]

I recently downloaded Picasa 3.9 and tried to scan my pics in Windows 7 platform. while scanning the folders, it got hanged up and shut down my system. On several trials it completed scanning, but still when i open it, it shut down my system abruptly in the middle. I searched online to troubleshoot the bug and landed on this page. Picasa is one of my most favorite app while dealing with picture browsing. It used to work fine when I used it in Windows XP. Any help on this issue?

Regards,
Techna

[Patrick Shanahan]

* techna . <techna...@gmail.com> [02-01-13 14:45]:
> I recently downloaded* Picasa 3.9* and tried to scan my pics in *Windows
> 7 *platform. while scanning the folders, it got hanged up and shut down

> my system. On several trials it completed scanning, but still when i
> open it, it shut down my system abruptly in the middle. I searched
> online to troubleshoot the bug and landed on this page. Picasa is one
> of my most favorite app while dealing with picture browsing. It used to

> work fine when I used it in *Windows XP*. Any help on this issue?

Probably not, but let's try anyway. You are scanning photos present on a
win7 system from an unspecified linux distro? Also picasa 3.9 comes in
several flavours, which particular version have you installed? What error
msg, screen-dump, crash-log or ?? do you see upon failure? How did you
install picasa?

If you are using windoz 7 as your operating system, you will have grave
problems trying to trouble-shoot in this forum as it is dedicated to linux
as the forum name and address advise.
--
(paka)Patrick Shanahan Plainfield, Indiana, USA HOG # US1244711
http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2
http://en.opensuse.org openSUSE Community Member
Registered Linux User #207535 @ http://linuxcounter.net