Installation failed

[fireman79]

Regardless of browser I receive an
“”Installation failed. Please try again. error code = 0x80040905””

[Roman N]

Could you give us some details on your system, i.e. operating system,
browsers you've tried, etc. Also, are you behind a proxy? Any details
would greatly help in the troubleshooting process.

- Roman

[fireman79]

sure, Windows, (not vista) tried IE 7, firefox. I have full admin
rights on it . no proxy and i have not had the issue on other plug
ins.

[Roman N]

Can you try downloading/installing again? We made some modifications
to the install process that may solve the problem.

[KES]

Did you find a solution to this problem ?
I get the same error code when installing the latest plugin on my
computer.

I'm running
IE 7
Vista Home Premium
No Proxy
Full admin rights

Kes.

[Roman N]

Hi KES,

There are known issues with Vista's UAC (User Account Control); can
you try turning off UAC temporarily by following the instructions at
http://technet.microsoft.com/en-us/library/cc709691.aspx (see
"Scenario 3" near the middle of the page)? After UAC is turned off,
try installing the plugin again.

Also, make sure you are using the latest installer from
http://code.google.com/apis/earth.

- Roman

[Xerox]

Im having the same problem installing Google Chrome.

Winxp SP2
IE7 & FF
no proxy
full admin.

On Sep 2, 3:03 pm, Roman N wrote:
> Hi KES,
>
> There are known issues with Vista's UAC (User Account Control); can
> you try turning off UAC temporarily by following the instructions athttp://technet.microsoft.com/en-us/library/cc709691.aspx(see
> "Scenario 3" near the middle of the page)? After UAC is turned off,
> try installing the plugin again.
>

> Also, make sure you are using the latest installer fromhttp://code.google.com/apis/earth.

>
> - Roman
>
> On Aug 29, 12:33 pm, KES wrote:
>
>
>
> > Did you find a solution to this problem ?
> > I get the same error code when installing the latest plugin on my
> > computer.
>
> > I'm running
> > IE 7
> > Vista Home Premium
> > No Proxy
> > Full admin rights
>

> > Kes.- Hide quoted text -
>
> - Show quoted text -

[Roman N]

Hi Xerox,

Was Chrome previously installed? We've seen this error occur when
Chrome was installed and then incorrectly uninstalled. I'd also
suggest checking out the Chrome help center at
http://groups.google.com/group/google-chrome-help for more help.

- Roman

[3dZiggy]

hi guys, I have the same problem. could not install Chrome before, and
now the same with Earth API
problem: code 0x80040905
winxp sp2
ie7
full admin
I might add that I have searched before and found it may have to do
with the windows installer service. I tried to reinstall that but also
that would not install.
I'm sure the answer will be simple, only who's got it?

On Sep 11, 2:59 am, Roman N wrote:
> Hi Xerox,
>
> Was Chrome previously installed? We've seen this error occur when
> Chrome was installed and then incorrectly uninstalled. I'd also

> suggest checking out the Chrome help center athttp://groups.google.com/group/google-chrome-helpfor more help.

>
> - Roman
>
> On Sep 9, 1:15 am, Xerox wrote:
>
>
>
> > Im having the same problem installing Google Chrome.
>
> > Winxp SP2
> > IE7 & FF
> > no proxy
> > full admin.
>
> > On Sep 2, 3:03 pm, Roman N wrote:
>
> > > Hi KES,
>
> > > There are known issues with Vista's UAC (User Account Control); can
> > > you try turning off UAC temporarily by following the instructions athttp://technet.microsoft.com/en-us/library/cc709691.aspx(see
> > > "Scenario 3" near the middle of the page)? After UAC is turned off,
> > > try installing the plugin again.
>
> > > Also, make sure you are using the latest installer fromhttp://code.google.com/apis/earth.
>
> > > - Roman
>
> > > On Aug 29, 12:33 pm, KES wrote:
>
> > > > Did you find a solution to this problem ?

> > > > I get the same errorcodewhen installing the latest plugin on my

> > > > computer.
>
> > > > I'm running
> > > > IE 7
> > > > Vista Home Premium
> > > > No Proxy
> > > > Full admin rights
>
> > > > Kes.- Hide quoted text -
>

> > > - Show quoted text -- Hide quoted text -

[Roman N]

Hi 3dZiggy,

Try running the Windows Installer Cleanup utility:

http://support.microsoft.com/kb/290301

and then reinstalling. The download link is near the middle of the
page. Let me know if that works.

- Roman

On Oct 7, 4:20 pm, 3dZiggy wrote:
> hi guys, I have the same problem. could not install Chrome before, and
> now the same with Earth API
> problem: code 0x80040905
> winxp sp2
> ie7
> full admin
> I might add that I have searched before and found it may have to do
> with the windows installer service. I tried to reinstall that but also
> that would not install.
> I'm sure the answer will be simple, only who's got it?
>
> On Sep 11, 2:59 am, Roman N wrote:
>
> > Hi Xerox,
>
> > Was Chrome previously installed? We've seen this error occur when
> > Chrome was installed and then incorrectly uninstalled. I'd also

> > suggest checking out the Chrome help center athttp://groups.google.com/group/google-chrome-helpformore help.