Drive Shell extension in Citrix

[zoeb.b...@whitestratus.com]

Hi,

We currently have a client whose facing an issue with the drive shell extension whereby it's now prompting to allow the app authentication, see attached picture.

"We use the Google Drive Shell Extension (https://github.com/google/google-drive-shell-extension) which we is accessible to our users from a Published File Explorer Application.

This has been working well until we recently upgraded from Citrix Feature Pack 2 to Citrix Feature Pack 3.

Now when trying to access the Shell Extension we are being prompted to Allow the app authentication (see screen below). If we close the File Explorer application and reopen it and then select the Shell extension again we are then prompted again. This prompt occurs every time it is launched.

We're trying to work out what could have changed between FP2 and FP3. Crucially what development in the new version of the Shell extension has caused the new version to be incompatible with the newer version of Citrix."

Any help would be very much appreciated.

Thanks,

Zoeb.

[Juan Garibotti]

Hello Zoeb,

After asking the user for authorization, the extension stores the user's authorization token in %APPDATA%\DriveProxy.MyLibrary. If FP3 clears this directory between sessions, the extension has no choice but to request the authorization again. Can you check if this is what is happening?

Thanks,

Juan

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