Unable to do get calls to GAM apis

[Yaswanth Kumar]

Hi ,

Im trying to fetch lineitem details via GAM api and getting below error 

Its running perfectly in local system , but from the deployed service in GCP Its giving below error
"SOAP response: <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Body> <soapenv:Fault> <faultcode>soapenv:Server.userException</faultcode> <faultstring>java.net.ConnectException: Connection timed out</faultstring> <detail> <ns1:stackTrace xmlns:ns1="http://xml.apache.org/axis/">java.net.ConnectException: Connection timed out at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Net.java:672) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(NioSocketImpl.java:554) at java.base/sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:602) at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327) at java.base/java.net.Socket.connect(Socket.java:633) at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:304) at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:178) at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:533) at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:638) at java.base/sun.net.www.protocol.https.HttpsClient.&lt;init&gt;(HttpsClient.java:266) at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:380) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:193) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1257) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1143) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:179) at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1466) at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1437) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:220) at com.google.api.client.http.javanet.NetHttpRequest.execute(NetHttpRequest.java:113) at com.google.api.client.http.javanet.NetHttpRequest.execute(NetHttpRequest.java:84) at com.google.api.client.http.HttpRequest.execute(HttpRequest.java:1012) at com.google.api.ads.common.lib.soap.axis.HttpHandler.invoke(HttpHandler.java:83) at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.google.api.ads.admanager.axis.v202405.LineItemServiceSoapBindingStub.getLineItemsByStatement(LineItemServiceSoapBindingStub.java:2251) at jdk.internal.reflect.GeneratedMethodAccessor51.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:569) at com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:100) at com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:234) at com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:63) at com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93) at jdk.proxy3/jdk.proxy3.$Proxy136.getLineItemsByStatement(Unknown Source) at com.target.radeusgamcampaignssyncprocessorcmp.httpclient.GamClientWrapper.getLineItem(GamClientWrapper.java:54) at com.target.radeusgamcampaignssyncprocessorcmp.service.GamCampaignSyncService.lambda$save$0(GamCampaignSyncService.java:34) at java.base/java.util.concurrent.ConcurrentHashMap.forEach(ConcurrentHashMap.java:1603) at com.target.radeusgamcampaignssyncprocessorcmp.service.GamCampaignSyncService.save(GamCampaignSyncService.java:31) at com.target.radeusgamcampaignssyncprocessorcmp.service.$GamCampaignSyncService$Definition$Exec.dispatch(Unknown Source) at io.micronaut.context.AbstractExecutableMethodsDefinition$DispatchedExecutableMethod.invoke(AbstractExecutableMethodsDefinition.java:371) at io.micronaut.inject.DelegatingExecutableMethod.invoke(DelegatingExecutableMethod.java:76) at io.micronaut.scheduling.processor.ScheduledMethodProcessor.lambda$process$5(ScheduledMethodProcessor.java:127) at io.micrometer.core.instrument.composite.CompositeTimer.record(CompositeTimer.java:141) at io.micrometer.core.instrument.Timer.lambda$wrap$0(Timer.java:193) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) at java.base/java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305) at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.base/java.lang.Thread.run(Thread.java:840) </ns1:stackTrace> <ns2:hostname xmlns:ns2="http://xml.apache.org/axis/">radeusgamcampaignssyncprocessorcmp-dev-v017-8657q</ns2:hostname> </detail> </soapenv:Fault> </soapenv:Body> </soapenv:Envelope> "

[Ad Manager API Forum Advisor]

Hi,

Thank you for contacting the Ad Manager API support team.

I have reviewed your query and understand that you are encountering an error i.e, Connection timed out when retrieving the lineitem. I would recommend to wait some time and try the request again, If still the issue persists, provide us with the following information for further analysis:

• UserService.getCurrentUser (if unable, you may just provide the email address used to make API requests).
• Complete SOAP request and response logs from API (SOAP logging must be enabled).
• Network code.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

Thanks,
 

Ad Manager API Team

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[2025-03-03 10:56:43Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH5Og:ref" (ADR-00290927)