ServerError.SERVER_ERROR @

[jcla...@gmail.com]

Hello, since early April, we have been seeing an increased amount of the "ServerError.SERVER_ERROR @" error come across multiple services including Google\AdsApi\AdManager\v202411\InventoryService; and Google\AdsApi\AdManager\v202411\ReportService.

Are there currently any known outages?

[Ad Manager API Forum Advisor]

Hi,

Thank you for contacting the Ad Manager API support team.

I have reviewed your query and understand that you have been encountering an increased number of "ServerError.SERVER_ERROR @" error across multiple services since the beginning of April.

According to the Google Ads Status Dashboard, there is no service disruption for the Ad Manager API. Please provide us with the following details for further investigation. 

• Complete SOAP request and response logs from API (SOAP logging must be enabled). Please provide logs in debug mode.
• UserService.getCurrentUser (if unable, you may just provide the email address used to make.
• Network code.

You can send the details via Reply privately to the author option, or direct private reply to this email.

Thanks,
 

Ad Manager API Team

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[2025-04-08 16:20:56Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pSAYN:ref" (ADR-00299032)

[Rustam]

The same is happening with our integrations. Not only with one but with multiple GAM networks. Specifically tonight we had a lot of SERVER_ERROR logs.

Please investigate it on your end

[Ad Manager API Forum Advisor]

Hi everyone,

Is there a particular pattern or subset of calls that are failing? Our global and per-method error rates look stable for the last week. 

Thanks,
 

Chris Seeley Ad Manager API Team

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[2025-04-11 13:20:25Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01pSAYN:ref" (ADR-00299032)