ReportService v202211 issue timeZoneType error

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Hai Lee

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Jan 6, 2023, 11:30:57 AM1/6/23
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Our system is working stably this whole month until this morning, an error has occurred:

rg.xml.sax.SAXException: Invalid element in com.google.api.ads.admanager.axis.v202211.ReportQuery - timeZoneType at org.apache.axis.AxisFault.makeFault(AxisFault.java:101) at org.apache.axis.client.Call.invoke(Call.java:2470) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.google.api.ads.admanager.axis.v202211.ReportServiceSoapBindingStub.runReportJob(ReportServiceSoapBindingStub.java:907) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:100) at com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:234) at com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:63) at com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93) at 

I rolled back to v202205, v202208 but it still doesn't work.

Thanks.
Hai


NITESH KUMAWAT

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Jan 6, 2023, 11:39:22 AM1/6/23
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I rolled back to v202202 and it worked.

Rhys Jones

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Jan 6, 2023, 11:49:33 AM1/6/23
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I'm seeing the same problem as of this morning (have a separate support request started a couple of hours ago but no response from Google support yet). Clearly something was reverted on Google's API back to a prior version, breaking the "current" version of the SDK.

Hai Lee

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Jan 6, 2023, 12:08:35 PM1/6/23
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Thanks @KUMAWAT.
I temporarily switched to v202202 and it worked. 
Hopefully Google will soon release a new version to fix the above error.

Ad Manager API Forum Advisor

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Jan 6, 2023, 3:28:07 PM1/6/23
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Hi Hai Lee,

Thank you for reaching out to the Ad Manager API support team. I am Ankam and will be assisting you.

I can confirm that the issue is with the ReportService and one of our colleagues will reach out to you once we get an update on this issue by that time as you mentioned you may continue using the work around solution.

We appreciate your patience and Thanks in advance.

Regards,
Google Logo
Ankam
Ad Manager API Team
 


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Ad Manager API Forum Advisor

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Jan 6, 2023, 5:19:23 PM1/6/23
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Hi Hai Lee,

We have an update on the issue, that a fix is being rolled out within the next couple hours and should resolve your issue with the ReportService.
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