Error 403

[Alex Zuniga]

We keep getting this error from a banner ad trying to link to their website.

The ad banner was working fine for months but stopped working recently.

The creative's url checks out fine within DFP when testing it. I've tried a different url to see if that makes a difference but it didn't.

Below is the error message. Any idea what I can do to solve this?

Thanks

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This is the loaded url that's created via DFP.

https://googleads.g.doubleclick.net/pcs/click?xai=AKAOjsuKK3Ca5OVGt57RSfNUJIDMrBNma8wtcctlbZFmLcsWAVB6f_mHKhkwcYaf9DTYNPWuvMTtDDpcB9qjMV3kXQ4ceKIP7-7YVvgk3MAAXmw_xw2veoNP2vMIceO8sW22pBKqNO15dOQFF-5BFaHpxwJOx-4bX2sgdhVdZg8dwUAIW0x1w8Hpd2CIuEHQsCTKtvjP5wvAWjt3C6sUnDRGOIXsvaM_I4WUi87WhLLoqKCC6VfCWqgioV83GRycRY5Et3XTL-SOnMi95-na8VP3EX9nCx6nrfIKvzxas2Lw9MK1Twk-FKqTNs8FnF7MT19rCvgfO-CQ&sig=Cg0ArKJSzDIzJD4GUqk2&fbs_aeid=[gw_fbsaeid]&adurl=https://my805tix.com/&nm=7&nx=45&ny=-39&mb=1&clkt=92

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This is the error message..

Access to googleads.g.doubleclick.net was denied

You don't have authorization to view this page.

HTTP ERROR 403

[Ad Manager API Forum Advisor]

Hi Alex,

 

Thank you for reaching out to us.

 

Kindly reach out to the Ad Manager Community Forum for further assistance on your concern, as I'm afraid that this is more related to ad-serving rather than the Ad Manager API. The product specialists there should be able to provide better insights on this.

 

Regards,

Kevin Gil Soriano Ad Manager API Team

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[Karthikeyan Selvaraj]

Hi, 

Please provide me the banner and the url.

Thanks,

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[Ad Manager API Forum Advisor]

Hello Alex,

 

Please be wary about sending sensitive information regarding your concern. Official posts/replies from the Ad Manager API Technical Support Team come from admana...@forumsupport.google or admanagera...@google.com. If you are still encountering an error, I would suggest to send it to us via Reply privately to author option or email it directly to admanagera...@google.com.

 

Thanks,

 

Yasmin Gabrielle Padua Ad Manager API Team

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