GAM api call response: ServerError.SERVER_ERROR

[Keerthi Varumbudy]

Hi,
We have been receiving this error multiple times since last week for https://www.google.com/apis/ads/publisher/v202408. It works fine sometimes but not the others.

[Ad Manager API Forum Advisor]

Hi,

Thank you for contacting the Ad Manager API support team.

On assessing your query and understanding that you are encountering an error i.e, ServerError.SERVER_ERROR. The ServerError.SERVER_ERROR error indicates that an unexpected error occurs. Please provide us with the following details for further investigation. 

• Complete SOAP request and response logs from API (SOAP logging must be enabled).

• UserService.getCurrentUser (if unable, you may just provide the email address used to make.

• Network code.

• Error screenshot(if any).

 

Thanks,
 

Ad Manager API Team

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[2025-04-29 22:01:59Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVKex:ref" (ADR-00302870)