HttpError 503: The service is currently unavailable - ERROR

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Ashwini Raj

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Jun 9, 2022, 12:43:51 AM6/9/22

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Hi,

I getting the following error while accessing the CM360 API via python application.

2022-06-07 12:15:16,403 - ERROR - Failed with exception HttpError: <HttpError 503 when requesting https://dfareporting.googleapis.com/dfareporting/v3.5/userprofiles/5785039/reports/960643433/files?alt=json returned "The service is currently unavailable.". Details: "[{'message': 'The service is currently unavailable.', 'domain': 'global', 'reason': 'backendError'}]"> Traceback (most recent call last): File "/python/jobs/dcm_reports/__main__.py", line 82, in <module> report_run = dfa.poll_report(report, event_date, timeout=timeout, interval=interval) File "/python/library/dfareporting/dfareporting.py", line 227, in poll_report report_run = self.get_report_run(report, end_date) File "/python/library/dfareporting/dfareporting.py", line 175, in get_report_run .list(profileId=self.profile_id, reportId=report_id) File "/usr/local/lib/python3.7/site-packages/googleapiclient/_helpers.py", line 131, in positional_wrapper return wrapped(*args, **kwargs) File "/usr/local/lib/python3.7/site-packages/googleapiclient/http.py", line 937, in execute raise HttpError(resp, content, uri=self.uri) googleapiclient.errors.HttpError: <HttpError 503 when requesting https://dfareporting.googleapis.com/dfareporting/v3.5/userprofiles/5785039/reports/960643433/files?alt=json returned "The service is currently unavailable.". Details: "[{'message': 'The service is currently unavailable.', 'domain': 'global', 'reason': 'backendError'}]"> Traceback (most recent call last):

This is what I am looking to pull.

from .types import Report

search_dcm_report = Report(
dataset="dcm",
table="search_dcm_report",
report={
"name": "search_dcm_report",
"fileName": "search_dcm_report",
"format": "CSV",
"type": "STANDARD",
"criteria": {
"dateRange": {
"kind": "dfareporting#dateRange",
"relativeDateRange": "LAST_7_DAYS",
},
"dimensions": [
{"kind": "dfareporting#sortedDimension", "name": "advertiser"},
{"kind": "dfareporting#sortedDimension", "name": "advertiserId"},
{"kind": "dfareporting#sortedDimension", "name": "campaign"},
{"kind": "dfareporting#sortedDimension", "name": "campaignId"},
{"kind": "dfareporting#sortedDimension", "name": "paidSearchAdGroup"},
{"kind": "dfareporting#sortedDimension", "name": "paidSearchAdGroupId"},
{"kind": "dfareporting#sortedDimension", "name": "paidSearchEngineAccount"},
{"kind": "dfareporting#sortedDimension", "name": "paidSearchKeyword"},
{"kind": "dfareporting#sortedDimension", "name": "paidSearchKeywordId"},
{"kind": "dfareporting#sortedDimension", "name": "paidSearchMatchType"},
],
"metricNames": [
"paidSearchClicks",
"paidSearchImpressions",
"paidSearchCost",
],
},
"schedule": {
"active": True,
"repeats": "DAILY",
"every": 1,
"startDate": "2022-05-25",
"expirationDate": "2050-06-23",
},
"delivery": {"emailOwner": False},
},
csv_params={"header": 0, "skipfooter": 1},
)

Could you please tell me why I am getting that error? Thanks.

DCM API (DoubleClick Campaign Mgr)

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Jun 9, 2022, 4:05:56 AM6/9/22

to ashwi...@sojern.com, google-doubleclick-...@googlegroups.com

Hello Ashwini,

I am Maia from the DCM API Team. Thank you for reaching out to us.

The Service Unavailable error is most likely a system problem that occurs infrequently as a result of an unanticipated demand on the server. Our system is busiest between the hours of 2 a.m. and 8 a.m. US eastern time. Attempting to execute the API call again usually solves the problem. If the error persists and occurs on a regular basis, please send us the DCM Account ID and complete API request and response logs (request body and URL with path param values) that is causing the problem, and we'll raise it to the rest of the team.

Kindly send the requested details above via ‘Reply privately to author’ option. However, if the private option is not available on your end, then please send it over through this email <dcmapi-...@google.com> instead.

Best Regards,

Angel Maia
DCM API Team