GAM tracker issue

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h54...@gmail.com

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Nov 16, 2021, 8:46:54 AM11/16/21

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Hi Google Support Team,

I would like to check the tracker issue happened recently.

We delivered the ad through GAM system with below Click Through URL:

https://x.adstailor.com/oclk/172.0.0/7db59e92.6093?ifa={gaid}

But the server tells wrong as below, so that the landing page redirection is failed.

https://pubads.g.doubleclick.net/pcs/click?xai=AKAOjsuu4qHOi0bZiWw4WgASIlYI790irE-fk9yxAbB6JvdfgNdTTmOjYJVCI3bnC6IpyRa9EBe_WSET9DR2yEk43vgGAoiCIRFEfZ_xFTUlDm7caNzwimss-HZuMONACzP2eDkPlL7t4P_Wd9xExibqk1P-39aqIwpF6xTbRGdaUIhc6aeuHjItGjc2QccQg4kdX0bZFd5Zw2JwU67kl0pDbZPB6Eq8WBqaBf9agf5QMtXsK5umOKcWx1W_zLNV1RNX2573IUKdu49GsPJSHf5vAVrvL49NR1GSfDQIu7LkaU8Qn-yI8SKHPQhu2jz8TiypaDl7q3I&sai=AMfl-YQqtm--ktuaF9Ruzv4CtHgfJwEj_IpFZU076NCZBYH1g0KcoTwqTA8_VsauNHF01BcBPvnV7_76VgFpzGJpxmWSgo4I-ijoBhd5VP8tzw&sig=Cg0ArKJSzDXgdKqTvGMX&fbs_aeid=%5Bgw_fbsaeid%5D&adurl=https://x.adstailor.com/oclk/172.0.0/7db59e92.6093%3Fifa%3D

We are not sure if the domain Name: x.adstailor.com is blocked from your end.

Because when we replaced Click Trough URL to direct link, the ad redirection is successful : https://www.tokopedia.com/wingsofficial/hers-protex-pembalut-wanita-comfort-day-23-5-cm-22-pads

Pls help check.

DCM API (DoubleClick Campaign Mgr)

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Nov 16, 2021, 10:17:17 PM11/16/21

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Hello,

I'm Michael from DCM API Team. Thank you for reaching out to us.

The concern here seems not related specifically to CM API issues, could you please confirm if you need assistance from Google Ad Manager support team instead? If so, you may reach out to their support channel directly through this link: https://support.google.com/admanager/answer/3059042?hl=en

Regards,

Michael Angelo Legaspi
DCM API Team