status FAILED when run report

[Aleksandr Iurkin]

Hello!

I try to run my report through python api, but after long processing I get status 'FAILED'.

DCM Account ID: 88301

Profile ID: 9455784

API response:

{'id': '4623151547',

'reportId': '1177944764',

'etag': '"c5e4f3c412ad1e30d3f206dca984bb00fa0832ce"',

'status': 'FAILED', 'fileName': '', 'kind': 'dfareporting#file',

'dateRange': {'startDate': '2024-06-05', 'endDate': '2024-06-05', 'kind': 'dfareporting#dateRange'}, 

'lastModifiedTime': '1717683356000'}

code:

report = service.reports().run(profileId=9455784, reportId=1177944764).execute()

report_file = service.files().get(reportId=1177944764, fileId=report['id']).execute()

report_file['status']

[DCM API (DoubleClick Campaign Mgr)]

Hi,

Thank you for reaching out to the CM360 API support team.

By reviewing your concern, I understand that you are facing issues while generating a report using the CM360 API. Please note that we can resolve technical issues or concerns related to the CM360 API. I could see you are using the Python client library and facing an error. If the problem is only with the Python client library, I would suggest you contact the developer's specialist support team as they are better equipped to address your concerns.

However, regarding the placement date range issue, kindly share the following details to investigate further:

• DCM Account Id.
• User profile Id.
• Complete JSON request and response logs.
• Report Id and Query Id generated from UI.
• Downloaded report file from UI. 

You may send the requested details privately via "Reply To Author" option.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJEfb:ref" (ADR-00238742)

Thanks,
 

DCM API Team

[Aleksandr Iurkin]

Hello! Could you please help me to understand the reason behind error? I can't do this because your API doesn't provide error description.