DFA Reporting API repeated "Internal Server Error"

[aa...@yahoo-inc.com]

Hi,

I have been repeatedly encountering a `500 Internal Server Error` while trying to run the `com.google.api.services.samples.dfareporting.cmdline.DfaReportingSample.java` code.

I am trying to figure out if there is a configuration issue at my end or whether the server is actually experiencing outage.

This code had been working perfectly for me and is a quick go-to for diagnostics and debugging.

Any suggestions where the problem might be?

-Asad

[Jonathon Imperiosi (DCM API Team)]

Hi Asad,

Where, specifically, is the sample failing? I'm not aware of any issues with the API itself, but there's currently a Cloud Storage issue affecting some report downloads (more details here).

Regards,

- Jonathon Imperiosi, DCM API Team

[Asad Ali]

Hi Jonathan,

to be specific this is the observed error:

UserProfileList length ---

Setting DateRange

Polling again in 250 ms.

...

=================================================================

Retrieving and printing a report file for report with ID --------

The ID number of this report file is --------

=================================================================

500 Internal Server Error

<?xml version='1.0' encoding='UTF-8'?><Error><Code>InternalError</Code><Message>We encountered an internal error. Please try again.</Message><Details>AJ9oxLnTH5AhF7XoUrBPBpFusq5Hb9vWJa4sIGxz.....</Details></Error>

===========END===========

Best,

Asad

On Wednesday, August 26, 2015 10:37 AM, Jonathon Imperiosi (DCM API Team) <dfaapiad...@google.com> wrote:

Hi Asad,

Where, specifically, is the sample failing? I'm not aware of any issues with the API itself, but there's currently a Cloud Storage issue affecting some report downloads (more details here).

Regards,

- Jonathon Imperiosi, DCM API Team

On Wednesday, August 26, 2015 at 1:31:13 PM UTC-4, aa...@yahoo-inc.com wrote:

Hi,

I have been repeatedly encountering a `500 Internal Server Error` while trying to run the `com.google.api.services. samples.dfareporting.cmdline. DfaReportingSample.java` code.

I am trying to figure out if there is a configuration issue at my end or whether the server is actually experiencing outage.

This code had been working perfectly for me and is a quick go-to for diagnostics and debugging.

Any suggestions where the problem might be?

-Asad

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[Jonathon Imperiosi (DCM API Team)]

Hi Asad,

Thanks for the info, it looks like things are working up until the report file download portion of the sample. That leads me to believe that this is in fact related to the ongoing Google Cloud Storage incident. You can follow the GCS incident status page I linked previously for the most up to date info on when this will be resolved.

Regards,

- Jonathon Imperiosi, DCM API Team

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[aa...@yahoo-inc.com]

EDIT: This call results in the exception being recorded

com.google.api.services.samples.dfareporting.cmdline.DownloadReportFile.java

HttpResponse fileContents = reporting.files()

        .get(reportFile.getReportId(), reportFile.getId())

        .executeMedia();

-A

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[aa...@yahoo-inc.com]

Yes, I will monitor that status page.

Thank you!

-A