CM360 Conversion Upload

[Hamaad Chughtai]

Hello,

Hopeful someone can help me on this.

I'm using the CM360 API to upload offline conversions to the platform. While I've successfully been able to do this I notice there is an issue. It places the uploaded conversions in a not set column when trying to see what platform each conversion takes place on (desktop, mobile, etc). Looking through the documentation I don't see a way to specify the platform where the conversion takes place, just wanted some confirmation that this isn't possible to do at this time.

Thanks

[DCM API (DoubleClick Campaign Mgr)]

Hello,

Thank you for reaching out to the DCM API support team.

Can you please share the following details to investigate further:

• DCM Account ID.
• Complete JSON request and response logs while inserting the conversions.
• How are you able to check the conversions are not set in the correct column? Which column should it be? Are you generating a report to verify it?
• Report ID and File ID.
• The user email / service account email used for authenticating the API query.

You may send the requested details privately via "Reply To Author" option.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJkwv:ref" (ADR-00245443)

Thanks,
 

DCM API Team

[Hamaad Chughtai]

Hi, I've sent a private reply a couple days ago. Did you get it?

[DCM API (DoubleClick Campaign Mgr)]

Hi,

Please note that, we haven't received any information from you in your previous response. Could you please share the information again?