Attempting to retrieve file, I get "Authentication failed because the remote party has closed the transport stream"
John Colbert
- ErrorCode=HttpFileFailedToRead,'Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException,Message=Failed to read data from http server. Check the error from http server：The underlying connection was closed: An unexpected error occurred on a send.,Source=Microsoft.DataTransfer.ClientLibrary,''Type=System.Net.WebException,Message=The underlying connection was closed: An unexpected error occurred on a send.,Source=System,''Type=System.IO.IOException,Message=Authentication failed because the remote party has closed the transport stream.,Source=System,'
DCM API (DoubleClick Campaign Mgr)
Thank you for reaching out to the CM360 API support team.
To better assist you with your concern, could you please provide us with the necessary details to help us investigate further? Specifically, we would need the following information:
- DCM Account ID: You can find this under your profile icon in the Campaign Manager 360 UI, or in the Account section under the Admin drop-down.
- The Profile ID used during the API request.
- The report ID and file ID.
- URL endpoint request with the path param values.
- The complete API JSON request and response logs.
You can send the details via Reply privately to the author option, or direct private reply to this email.
Thanks,
 |
DCM API Team |
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[2025-11-19 06:47:35Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vTtKS:ref" (ADR-00340618)
Colbert, John
Here’s the response:
{
"id": "5375891239",
"reportId": "1554685695",
"etag": "\\" 5c1829dac4161e126e403df6e7bdafa01227efb3 \\ "",
"status": "REPORT_AVAILABLE",
"fileName": "",
"kind": "dfareporting#file",
"dateRange": {
"startDate": "2025-10-29",
"endDate": "2025-11-06",
"kind": "dfareporting#dateRange"
},
"format": "CSV",
"lastModifiedTime": "1762544922000",
"urls": {
"browserUrl": https://www.google.com/reporting/downloadFile?id=1554685695:5375891239,
"apiUrl": https://www.googleapis.com/dfareporting/v4/reports/1554685695/files/5375891239?alt=media
},
"ADFHttpStatusCodeInResponse": "200",
"ADFWebActivityResponseHeaders": {
"Vary": "X-Origin;Referer;Origin;Accept-Encoding",
"X-XSS-Protection": "0",
"X-Frame-Options": "SAMEORIGIN",
"X-Content-Type-Options": "nosniff",
"Alt-Svc": "h3=\\": 443 \\ "; ma=2592000,h3-29=\\": 443 \\ "; ma=2592000",
"Transfer-Encoding": "chunked",
"Accept-Ranges": "none",
"Date": "Fri, 14 Nov 2025 15:43:06 GMT",
"Server": "ESF",
"Content-Disposition": "attachment",
"Content-Type": "application/json; charset=UTF-8"
},
"effectiveIntegrationRuntime": "AutoResolveIntegrationRuntime (West US 2)",
"executionDuration": 0,
"durationInQueue": {
"integrationRuntimeQueue": 0
},
"billingReference": {
"activityType": "ExternalActivity",
"billableDuration": [{
"meterType": "AzureIR",
"duration": 0.016666666666666666,
"unit": "Hours"
}
]
}
}
John Colbert
Principal Engineer, Software
From: 'DCM API (DoubleClick Campaign Mgr)' via Google's Campaign Manager 360 API Forum <google-doubleclick-...@googlegroups.com>
Sent: Tuesday, November 18, 2025 10:48 PM
To: google-doubleclick-...@googlegroups.com
Subject: RE: attempting to retrieve file, i get "authentication failed because the remote party has closed the transport stream"
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Colbert, John
Here’s the Prod equivalent:
{
"id": "5393894131",
"reportId": "1561758641",
"etag": "\"34e84adb0e1465b5508391e4b1fad63181017f9f\"",
"status": "REPORT_AVAILABLE",
"fileName": "",
"kind": "dfareporting#file",
"dateRange": {
"startDate": "2025-11-10",
"endDate": "2025-11-18",
"kind": "dfareporting#dateRange"
},
"format": "CSV",
"lastModifiedTime": "1763560911000",
"urls": {
"browserUrl": https://www.google.com/reporting/downloadFile?id=1561758641:5393894131,
"apiUrl": https://www.googleapis.com/dfareporting/v4/reports/1561758641/files/5393894131?alt=media
},
"ADFHttpStatusCodeInResponse": "200",
"ADFWebActivityResponseHeaders": {
"Vary": "X-Origin;Referer;Origin;Accept-Encoding",
"X-XSS-Protection": "0",
"X-Frame-Options": "SAMEORIGIN",
"X-Content-Type-Options": "nosniff",
"Alt-Svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000",
"Transfer-Encoding": "chunked",
"Accept-Ranges": "none",
"Date": "Wed, 19 Nov 2025 14:35:42 GMT",
"Server": "ESF",
"Content-Disposition": "attachment",
"Content-Type": "application/json; charset=UTF-8"
},
"effectiveIntegrationRuntime": "AutoResolveIntegrationRuntime (West US 2)",
"executionDuration": 0,
"durationInQueue": {
"integrationRuntimeQueue": 0
},
"billingReference": {
"activityType": "ExternalActivity",
"billableDuration": [
{
"meterType": "AzureIR",
"duration": 0.016666666666666666,
"unit": "Hours"
}
]
}
}
John Colbert
Principal Engineer, Software
From: 'Colbert, John' via Google's Campaign Manager 360 API Forum <google-doubleclick-...@googlegroups.com>
Sent: Wednesday, November 19, 2025 9:23 AM
To: DCM API (DoubleClick Campaign Mgr) <dcm...@forumsupport.google>; google-doubleclick-...@googlegroups.com
Subject: RE: attempting to retrieve file, i get "authentication failed because the remote party has closed the transport stream"
Sensitivity: Confidential
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John Colbert
DCM API (DoubleClick Campaign Mgr)
Please note that we can only assist with technical issues or concerns related to the CM360 API.
Upon reviewing the error message, it appears to be client library specific. We recommend you to contact the developer's specialist support team and raise your concern in the GitHub issue tracker, as they are better equipped to address this issue. Regarding "authentication failed," we recommend referring to the Authorizing requests with OAuth 2.0 documentation for more information.
Thanks,
|
DCM API Team |
Feedback
How was our support today?
[2025-11-19 23:39:00Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vTtKS:ref" (ADR-00340618)
