errorCode:NOT_FOUND, errorMessage:Could not insert event with mobileDeviceId: a2908de7-9048-4fbf-ac14-f33a8df942b1

[Sachin Verma]

I am using below line to push data to dfareporting.

ConversionsBatchInsertResponse response = reporting.conversions()
.batchinsert(profileId, request).execute(); 

 Details:

reporting is of type Dfareporting

request is of type ConversionsBatchInsertRequest,

Now every time the response contains error as below 

errorCode:NOT_FOUND, errorMessage:Could not insert event with mobileDeviceId: a2908de7-9048-4fbf-ac14-f33a8df942b1

We have maids of type IDFA and GAID and it is being assigned to mobiledeviceid field.

Do we have any other field to assign the IDFA or GAID and also do we need to send these in separate fields or same device id.

Kindly suggest

Regards,

Sachin Verma

[DCM API (DoubleClick Campaign Mgr)]

Hi Sachin,

Thank you for reaching out to the DCM API support team.

By reviewing your concern, I understand that you are facing issues while inserting conversions using the DCM API. Please note that we can resolve technical issues / concerns related to the DCM API. I would suggest you to kindly check with the Authorized Buyers support team for queries regarding type IDFA and GAID. To facilitate further investigation into the error you're encountering while using the DCM API, could you please provide the following details:

• DCM Account ID.
• Complete JSON request and response logs.
• Error screenshots (if any).
• userProfile ID.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2pRMeH:ref"

Thanks,
 

DCM API Team