Offline Conversions Not Reflecting in Reports

[ha...@avanser.com.au]

Hi,

We're currently testing the offline conversions upload through the API and are receiving success responses, however the conversions are not reflecting in CM360. The floodlight impressions report also shows 0 conversions for all three floodlight activities. We've run out of areas to troubleshoot so I'm hoping you'll be able to help us. Below is an example request we made and the response:

Request:
```
POST /dfareporting/v3.3/userprofiles/6320913/conversions/batchinsert HTTP/1.1
Host: www.googleapis.com
content-type: application/json
User-Agent: AVANSER-DoubleClick-Integration google-api-php-client/2.4.0
x-goog-api-client: gl-php/5.6.40-38+0~20201103.42+debian10~1.gbpb211e0 gdcl/2.4.0
authorization: Bearer ya29.a0AfH6SMD7d_OC_R1cwx_ukab7lBeNJRKRp4we2DXVraUMEtcWsq_p8HM3sXqAXEWZHQQt18aDTo5BRdGCaAJHgzYyDuPuckPBh0ueXoqnA-plKUk-qc4SMcnOCcgkIhtqJznHQrlyXh6o8a-yMjdBhIpe_JvpA80
Content-Length: 205
```

Response:
```
HTTP/1.1 200 OK
Content-Type: application/json; charset=UTF-8
Vary: X-Origin
Vary: Referer
Date: Wed, 28 Apr 2021 23:59:23 GMT
Server: ESF
Cache-Control: private
X-XSS-Protection: 0
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
Alt-Svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
Accept-Ranges: none
Vary: Origin,Accept-Encoding
Transfer-Encoding: chunked

{"conversions":[{"floodlightActivityId":"11126673","floodlightConfigurationId":"10176739","gclid":"EAIaIQobChMI8KqJgY6i8AIVWw4rCh0eiw5nEAAYAyAAEgK1XfD_BwE","ordinal":0,"timestampMicros":1619653458000000}]}
``` 

Any assistance you can provide would be greatly appreciated.

Thanks,

Harry 

[DCM API (DoubleClick Campaign Mgr)]

Hi Harry,

Thank you for raising this to us. However, if the issue here is successfully inserted conversions are not being reflected in the report, then I recommend contacting DCM product team: https://support.google.com/dcm/answer/9026876?visit_id=637045160110215539-446006384&rd=1. The product specialist there would be able to provide a better insight regarding this.

Regards,

Teejay Wennie Pimentel DCM API Team

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[ha...@avanser.com.au]

Conversions were displaying in SA360 but not CM360, due to the missing Quantity parameter in our API calls. CM360 API documentation does not specify this as a mandatory field, however if it isn't included it defaults to a value of 0, which causes the conversions to not display.

If anyone has this issue, make sure you're including the Quantity parameter and specifying a value of at least 1 (qty=1).

[DCM API (DoubleClick Campaign Mgr)]

Hi Harry,

Thank you for sharing your findings to the community. This will greatly help other developers as well.

If you have any other concerns related to DCM API. Feel free to get back to us. We'll be happy to assist you.

Regards,

Teejay Wennie Pimentel DCM API Team

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