Re: Problem accessing DCDT bucket

[Wize Don]

Recheck

On Thu, 27 Mar 2025, 21:14 Wize Don, <donw...@gmail.com> wrote:

On Tue, 25 Mar 2025, 04:24 Marcelo Dias, <marcel...@inpowered.ai> wrote:

My client is trying to give me access to Data Transfer files on the following IDs:

Partner ID: 5521433

Advertiser ID: 5595733

They contacted you guys to do that, and the following bucket was created for them:

dcdt_-dbm_advertiser5595733

The following Google Group was create to manage how can access the files:

rachel-jadis

They added the following emails to this Google Group:

My email: marcel...@inpowered.ai

One service account: benji-c...@inpowered-dv360.iam.gserviceaccount.com

However, I'm not able to access the files. Screenshots attached.

What is wrong?

--
You received this message because you are subscribed to the Google Groups "Google's Campaign Manager 360 API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-doubleclick-for-ad...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/google-doubleclick-for-advertisers-api/435c399d-aad1-4ecb-ac92-87e3caec3d72n%40googlegroups.com.

[Wize Don]

[DCM API (DoubleClick Campaign Mgr)]

Hi,

Thank you for reaching out to the DCM API support team.

Could you please confirm whether your issue is regarding the CM360 API or any other API? Please note that our support team can only assist with technical issues related to the CM360 API. If you are using the CM360 API, we would require the following information to investigate the issue further:

1. A detailed description of the issue you're encountering
2. The DCM Account ID (found under your profile icon in the Campaign Manager 360 UI or in the Admin section).
3. Any error screenshots of CM360 UI (if applicable)

You can send the details via Reply privately to the author option, or direct private reply to this email.

Thanks,
 

DCM API Team

Feedback
How was our support today?

               
[2025-03-28 01:08:45Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vHDKw:ref" (ADR-00297101)