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Vikram Rachala

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Dec 12, 2022, 3:52:27 AM12/12/22
to Google Content API for Shopping
Hi, 

I want to add 'Country' attribute to my products in the feed. But Google support team asked to contact Content API team to resolve this can you people help me to fix this issue ASAP.

Regards,
Vikram

Shopping API Forum Advisor

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Dec 12, 2022, 1:35:23 PM12/12/22
to vik...@tealbox.digital, google-content-...@googlegroups.com
Hi Vikram,

Are you looking to target additional countries? If so, please refer to the following best practices document:
https://developers.google.com/shopping-content/guides/best-practices#target-multiple-countries

Thanks,

Google Logo
Lakshmi
Content API for Shopping Team
 


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Vikram Rachala

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Dec 12, 2022, 11:24:21 PM12/12/22
to Google Content API for Shopping
Hi Lakshmi,

We are not targeting more countries. Our products are disapproved and few products are showing inactive, so google representative asked me to add 'Country' attribute in Final attributes. When i asked them how to add that they asked me to contact Content API team.
Can you help me to fix this issue.

Thanks.

Shopping API Forum Advisor

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Dec 13, 2022, 4:14:56 AM12/13/22
to vik...@tealbox.digital, google-content-...@googlegroups.com

Hi Vikram,

 

This is Ciara from the Content API team as well.

 

For us to guide you accordingly, kindly provide the following information privately:

  • Merchant Center ID
  • Screenshots describing the issue with the "country" attribute
  • Specify what approach you are currently using to upload/sync your products to your merchant account? Is it via a third party e-commerce/CMS platform for which you bought a license or subscription or by programmatically making API calls using the Content API environment?
  • If available, provide a copy of your conversation with the Google representative for better understanding of your issue.

 

You can provide it via the Reply privately to author option. If this option is not available, please send this requested information through our email <shopping-a...@google.com> instead for private purposes.

 

Looking forward to your response.

 

Regards,

Google Logo
Ciara
Content API for Shopping Team
 


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