Hi,
Thank you for reaching out to the Content API support team.
Based on the provided information, I understand that you are getting an internal error while performing the
promotions service via the API. The
internalError are usually transient in nature and a retry of the request should work. However, if after retrying the API calls you still encountered the error consistently, then can you please share with us the following details so that we can troubleshoot the issue:
- Complete and latest API Request and Response logs in JSON format
- Timestamp when you encountered the error
- Email address you used to make API request
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJCYz:ref" (ADR-00238129)
Thanks,
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Content API for Shopping Team |