RE: API quota increase request

[Shopping API Forum Advisor Prod]

Hello,

I am requesting a quota increase on behalf of a merchant - Instacart (xxxxx). They are seeing the following errors:

• Products.delete method: Error: quota/request_rate_too_high; Failed: 19.5%"
• Products.insert method: Error: quota/request_rate_too_high; Failed: 4.6%"

Please advise on the next steps.

Best,
Namu

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[Shopping API Forum Advisor Prod]

Hi Namu,

I have redacted your post online since the post contains sensitive information. For any future posts, please make sure not to post sensitive information on the forum.

 Please send the following details using 'Reply privately to author' option for insert and delete methods in Products service:

1. What is the requested quota?
2. Why is the increase requested? (e.g. is it temporary or permanent, is the merchant increasing their inventory, ...)

Thanks,

Lakshmi Prathipati Content API for Shopping Team

 

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[Namu Hichilo]

Hey Lakshmi, 

I can't see the 'Reply privately to author' option. Should I send this to you directly via email?

Best,

Namu

[Shopping API Forum Advisor Prod]

Hello Namu,

 

I’m James, a colleague of Lakshmi. Thank you for your response. You can send the requested details to this address <shopping-a...@google.com>.

 

Regards,

James Howell Abarsoza

Content API for Shopping Team

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