Delegated Contacts.... wow... but severe issues

916 views
Skip to first unread message

Vivek Raj

unread,
May 4, 2012, 3:32:29 AM5/4/12
to google-co...@googlegroups.com
I don't know since when it is there, but today i saw in the Contacts of google apps account, there is a new option available called "Manage delegation settings". It got me excited since it enable one of the long sought-after features in google contacts - contacts sharing. 

I have got not much article regarding this new feature other than this small help article here : Delegated Contacts.

Though this feature look very promising and useful. However, after a little observation, i found the following serious shortcomings and bugs which i would like to report here :

1) You have to delegate (share) ALL of contacts under your My Contacts. You cannot delegate contacts under groups other than My Contacts.

Currently, you can not choose to share only some contacts. Nor you can choose to share contacts under any groups other than My Contacts. This really need to be fixed. What if i want of share a particular contact or a particular group and not necessarily my entire My Contacts?

2) Delegated Contacts are not searchable.

Yes, you heard it right. The search giant has made the delegated contact unsearchable :-) May be it is a bug or maybe it is intentionally left like this, but this is the most disappointing and annoying thing currently for Delegated Contacts which makes this whole thing almost useless. I have made one of my employee's contacts delegated to me successfully but i cannot search those contacts at all :(

3) You can edit the contacts delegated to you but you can not move it to your My Contacts or any other contact groups.

So it makes the above 2nd issue worse. First, you cannot search the delegated contacts, and then you cannot even move it to any of your own contact group including My Contacts so that you can at least search it there, then what is the use of sharing then? 

(I could seemingly tick a contact, which is actually exclusively under a delegated contacts, to any of my contact groups including My Contacts through clicking on the Groups icon made for moving/assigning a contact in multiple groups, but when i click that icon again, it again shows that the exclusive contact is yet not assigned to the contact group i intended to; definitely a bug).

-------

I request Google contacts team to please look into these shortcomings / bugs and fix them soon.


Note : I am a Google Apps premier customer, maybe the standard app and normal google accounts have not got this feature (yet).

Thanks for reading!

Meneghin

unread,
Jun 20, 2012, 9:46:14 AM6/20/12
to google-co...@googlegroups.com
+1

jharan

unread,
Jun 25, 2012, 9:06:55 PM6/25/12
to google-co...@googlegroups.com
Unsearchable Delegated Contacts list! WTF!?!

Unless I can search all 1000+ contacts that have been shared...what use are they?  I need to at least search by business...let alone last name!

Im sure this will be resolved at some point soon, just hard to believe Google would release the functionality without being able to actually make use of it. :/

Vivek Raj

unread,
Jun 26, 2012, 1:38:20 AM6/26/12
to google-co...@googlegroups.com
And i have 10,000+ contacts and imagine the kind of frustration i get when i am unable to share the desired contacts to the executive to make them clean...

Almost two months since i reported the issues related with this, but there seem to be nothing heard or done in this regard... quite ungoogle...

Karra

unread,
Jul 9, 2012, 7:51:15 AM7/9/12
to google-co...@googlegroups.com

<rant>
Very much google-like not to fix bugs reported here (or elsewhere). They have their own view of what needs to get fixed, and you will not hear so much as an acknowledgement that they have logged the bug or that it might be fixed some day. User opinion matters for nothing. 
</rant>
Reply all
Reply to author
Forward
0 new messages