Unable to access filestore from a different region in the same network

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Bala Naga Gopala Krishnan

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Jun 7, 2021, 11:22:21 AM6/7/21
to Google Cloud Filestore Discuss

I created a filestore instance in us-east1-b. I am able to access the filestore from VM's in the same region.

But when i try to access the filestore from a different region (us-central1-a) in the same network, i am getting the connection timed out.

I have created a firewall rule for both ingress and egress for all instances in the network with all ip's allowing all ports.

But still i am unable to access the filestore in a different region from same network.

I searched a lot in google documentation but couldn't get help, so need some inputs guys, thanks in advance.


Regards,

Bala

Eriel Thomas

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Jun 7, 2021, 2:18:53 PM6/7/21
to Bala Naga Gopala Krishnan, Google Cloud Filestore Discuss
Hey Bala,

Filestore instances should be accessible from all regions. 

Did you happen to use IP-based ACLs on your instance (http://cloud/filestore/docs/creating-instances#configuring_ip-based_access_control)? If so, do the ACLs include the IP of the client VM in the new region?

If that doesn't help resolve the issue, you could try creating a Connectivity Test (http://cloud/network-intelligence-center/docs/connectivity-tests/concepts/overview) to see if that tool detects any network issues between your client VM and the Filestore instance.

Thanks,
Eriel


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Bala Naga Gopala Krishnan

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Jun 10, 2021, 9:49:03 AM6/10/21
to Google Cloud Filestore Discuss
Hi Eriel,

Thanks for your reply.

The NFS is setup with allow access to all (no restrictions) and the firewall rules also accept all ports.

The connectivity test also done.

I have attached a detailed document from scratch what i have done to give you complete details (a-z). I have got stuck here to setup NFS across regions in a network (custom subnets) and looking for a kind support.

Please check and let us know where are we missing or what could be done.

Regards,
Bala

nfs.doc

Eriel Thomas

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Jun 10, 2021, 11:37:23 AM6/10/21
to Bala Naga Gopala Krishnan, Google Cloud Filestore Discuss
It looks like the problem is the use of non-RFC1918 IP ranges for the "subnet-f" and "subnet-g".

Filestore current only supports the RFC 1918 Private IP Address ranges:
The "subnet-f" is created at 162.0.0.0/20 which is outside of these ranges. Any clients in this subnet will have a non-RFC1918 IP address and won't be able to access the Filestore instance.

If you create the subnet within the RFC 1918 ranges, cross region access should work.

Thanks,
Eriel

Bala Naga Gopala Krishnan

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Sep 6, 2021, 9:16:53 AM9/6/21
to Eriel Thomas, Google Cloud Filestore Discuss
Thanks a lot, Eriel. It worked fine. You have saved me 100s of hours. Thanks a lot once again. Sorry for the delayed reply.

Regards,
Bala
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