unable to create billing account

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Virginia Nutu

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Mar 12, 2021, 10:18:09 AM3/12/21
to Google Cloud Developers
Hello! I'm not sure this is the right place to ask, but I have the following problem: I created a Google Cloud Console account and I want to use the Google Cloud Vision API. To do that, I have to add a billing account. I tried to do that using both a debit card and a credit card (both work with youtube subscriptions) and after giving the static password for the card, I have the very "helpful" error message "An unexpected error has occurred. Please try again later. [OR-CAVT-01]" . I can't contact google billing support because I'm not the administrator of a billing account, and I can't create a billing account because my cards don't seem to be accepted and this is the only method available in my country. Conclusion, I'm stumped. Any ideas? 
Thanks

wokmou

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Mar 12, 2021, 11:25:48 AM3/12/21
to Google Cloud Developers

Hello,

The underlying problem here is that your banks is declining $0 card verification because of PSD2, even though card networks have informed us (Google) that the networks instructed banks not to deny these $0 verification. Ideally the banks should fix their implementations of PSD2 to align with network guidance.

On the Google side we don't have a quick workaround fix. You can try a different card (especially from a different bank) as a workaround on your side.

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