google cloud hard disk deleted. all data lost

32 views
Skip to first unread message

Rashid Ali Shaikh

unread,
Aug 8, 2018, 10:26:00 AM8/8/18
to Google Cloud Developers

My google cloud VM hard disk got full. So I tried to increase its size. I have done this before. This time things went differently. I increased the size. But the VM was not picking up the new size. So I stopped VM. Next thing I know, my VM got deleted and recreated, my hard disk returned to previous size with all data lost. It had my database with over 2 months of changes.

I admit I was careless not to backup. But currently my concern is, is there a way to retrieve the data. On Google Cloud, it shows $400 for Gold Plan which includes Tech Support. If I can be certain that they will be able to recover the data, I will am willing to pay. Does anyone know if I pay $400, the google support team will be able to recover the data?

If there are other ways to recover data, kindly let me know.

Patrick (Cloud Platform Support)

unread,
Aug 8, 2018, 1:49:18 PM8/8/18
to Google Cloud Developers
Unfortunately, even with a full support package, there is no way to retrieve lost data from a deleted disk.
Reply all
Reply to author
Forward
0 new messages