Sync service

[Pierre Sanchez]

Hi,

I have setup the sync service to see F/B from Outlook.

When I check F/B on outlook, data synced from Google Calendar does not
appears in the line (next to the name of the attendee).
It appears on the top line (All attendee).

I think Outlook get confused with individual mailbox F/B and public
data store F/B.
You can find a screenshot here: http://goo.gl/1shBk

Do you know how to resolve this?

Thank you for your help,

[Hank Bowry (SNL: 804-888-6824)]

I ran into this during our deployment...I can't quite remember the solution but If you'd like to call I can probably help.

Hank Bowry

Network Services Project Manager

SNL Financial

hbo...@snl.com
work: (804)-888-6824

cell:   (804) 356-4265

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[Hank Bowry (SNL: 804-888-6824)]

I believe that it's an issue within Outlook...when you have it set to retrieve appointment details, it looks into exchange for details and doesn't respect the personal mailbox F/B info (as written by Google)

The fix, I think, is to go to Outlook settings...Calendar and under the "scheduling assistant" ...de-select "Show calendar details in Screen Tip" and "Show Calendar details in the scheduling grid"

Let me know if this works...

Hank Bowry

Network Services Project Manager

SNL Financial

hbo...@snl.com
work: (804)-888-6824

cell:   (804) 356-4265

On Tue, Feb 14, 2012 at 11:40 AM, Pierre Sanchez <psan...@gpartner.eu> wrote:

[Pierre Sanchez]

Hi Hank,

Thank you for your help.
It works better know.

Regards,


On 14 fév, 22:42, "Hank Bowry (SNL: 804-888-6824)" <hbo...@snl.com>
wrote:

> I believe that it's an issue within Outlook...when you have it set to
> retrieve appointment details, it looks into exchange for details and
> doesn't respect the personal mailbox F/B info (as written by Google)
>
> The fix, I think, is to go to Outlook settings...Calendar and under the
> "scheduling assistant" ...de-select "Show calendar details in Screen Tip"
> and "Show Calendar details in the scheduling grid"
>
> Let me know if this works...
>

> *Hank Bowry*
> ***Network Services Project Manager*
> *SNL Financial*
>
> hbo...@snl.com
> *work:* (804)-888-6824
> *cell: *  (804) 356-4265