Re: Internet Calendar Subscription works fine on Initial Sync but disappears after browser refresh

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Sandip Shah

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May 22, 2012, 7:02:42 PM5/22/12
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Hi,

The calendar does not show up on my browser even on first load, nor does it export the calendar for me.

Sandip
vThrive

On Tue, May 22, 2012 at 3:45 PM, Info2012 <gr...@qgenda.com> wrote:
Note: Trevor Johns (Previous Google Calendar Team Member) recommended I post this question in this exact forum.

We have an application that provides an ics calendar feed to our customers to sync to their google calendars. We've gotten hundreds of support calls about people saying these internet subscription calendars are no longer showing up on their google calendar from any browser or on any device. We tested it ourselves and were able to reproduce the odd behavior each time. Also, we looked in the forums, and it looks like a lot of people are having the same problem with subscribed calendar events disappearing. 

Here are the steps to reproduce the experience for yourself: 

1) Subscribe by using GCal Add By URL feature to the following calendar URL: 

http://www.spinfusion.com/www/Sync/MONDZW8178.ics 

2) You should see lots of items show up, for example an all day event called NT3 on Friday May 25th. Once you see all the items, if you refresh your browser the items disappear and do not come back. 

If you export your google calendars you will notice that the scheduled items are actually there, it just isn't showing up on the Google Calendar screen from any browser.

You an see other people having the same problem at this forum post: https://productforums.google.com/d/topic/calendar/tB7ICbqeLpo/discussion

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Sandip Shah

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May 23, 2012, 12:48:15 PM5/23/12
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Hi,

I see the problem that you are describing in my browser too.

Since the Calendar data is there, it is obviously a UI problem.  Some enhancements must have been made to the UI which is causing this behavior.

I compared two files - the file that I got from the URL that you gave me, and the one that I got after downloading my Calendars after I uploaded the file that I got from your URL (I know the sentence is a bit convoluted).  Both the files are different in some formats.

Are you familiar with the format of an iCal file (I presume you are since you have been doing this for years, but want to make sure)?

Sandip

On Tue, May 22, 2012 at 4:16 PM, Info2012 <gr...@qgenda.com> wrote:
Hi Sandip,

Sometimes when you do the initial sync the calendar doesn't show up at all, other times it shows up but then as soon as you do a browser refresh the calendar items disappear completely.

Try this Atlanta Braves sports calendar, for me it showed up but then when I refreshed the browser it disappeared.

Here is the ICS URL:

Have you ever seen this behavior before?

These calendar subscription URLs of ours have been working for years, and as of last Thursday night they stopped working for thousands of our users.



On Tuesday, May 22, 2012 7:02:42 PM UTC-4, Sandip Shah wrote:
Hi,

The calendar does not show up on my browser even on first load, nor does it export the calendar for me.

Sandip
vThrive

On Tue, May 22, 2012 at 3:45 PM, Info2012 wrote:
Note: Trevor Johns (Previous Google Calendar Team Member) recommended I post this question in this exact forum.

We have an application that provides an ics calendar feed to our customers to sync to their google calendars. We've gotten hundreds of support calls about people saying these internet subscription calendars are no longer showing up on their google calendar from any browser or on any device. We tested it ourselves and were able to reproduce the odd behavior each time. Also, we looked in the forums, and it looks like a lot of people are having the same problem with subscribed calendar events disappearing. 

Here are the steps to reproduce the experience for yourself: 

1) Subscribe by using GCal Add By URL feature to the following calendar URL: 

http://www.spinfusion.com/www/Sync/MONDZW8178.ics 

2) You should see lots of items show up, for example an all day event called NT3 on Friday May 25th. Once you see all the items, if you refresh your browser the items disappear and do not come back. 

If you export your google calendars you will notice that the scheduled items are actually there, it just isn't showing up on the Google Calendar screen from any browser.

You an see other people having the same problem at this forum post: https://productforums.google.com/d/topic/calendar/tB7ICbqeLpo/discussion

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To view this discussion on the web visit https://groups.google.com/d/msg/google-calendar-api/-/qIkIXwzfdbAJ.
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To unsubscribe from this group, send email to google-calendar-api+unsub...@googlegroups.com.
Sandip
vThrive

On Tue, May 22, 2012 at 3:45 PM, Info2012 wrote:
Note: Trevor Johns (Previous Google Calendar Team Member) recommended I post this question in this exact forum.

We have an application that provides an ics calendar feed to our customers to sync to their google calendars. We've gotten hundreds of support calls about people saying these internet subscription calendars are no longer showing up on their google calendar from any browser or on any device. We tested it ourselves and were able to reproduce the odd behavior each time. Also, we looked in the forums, and it looks like a lot of people are having the same problem with subscribed calendar events disappearing. 

Here are the steps to reproduce the experience for yourself: 

1) Subscribe by using GCal Add By URL feature to the following calendar URL: 

http://www.spinfusion.com/www/Sync/MONDZW8178.ics 

2) You should see lots of items show up, for example an all day event called NT3 on Friday May 25th. Once you see all the items, if you refresh your browser the items disappear and do not come back. 

If you export your google calendars you will notice that the scheduled items are actually there, it just isn't showing up on the Google Calendar screen from any browser.

You an see other people having the same problem at this forum post: https://productforums.google.com/d/topic/calendar/tB7ICbqeLpo/discussion

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You received this message because you are subscribed to the Google Groups "Google Calendar API" group.
To view this discussion on the web visit https://groups.google.com/d/msg/google-calendar-api/-/qIkIXwzfdbAJ.
To post to this group, send email to google-calendar-api@googlegroups.com.
To unsubscribe from this group, send email to google-calendar-api+unsub...@googlegroups.com.

For more options, visit this group at http://groups.google.com/group/google-calendar-api?hl=en.

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