Re: Issue 99 in google-authenticator: Disabling 2-step verification on my Google account

[google-aut...@googlecode.com]

Updates:
Summary: Disabling 2-step verification on my Google account
Status: Done

Comment #1 on issue 99 by adh...@google.com: Disabling 2-step verification
on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Mark,

To remove 2-step verification from your Google account, go to
https://www.google.com/accounts/b/0/SmsAuthConfig
and click "Turn off 2-step verification..."

If you would like to keep 2-step verification enabled, in order for your
phone to receive email you will likely need to use an "Application-specific
password" as described at
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283&topic=1056286

Hope this helps,
Drew

[google-aut...@googlecode.com]

Updates:
Status: New
Owner: klyu...@google.com

Comment #2 on issue 99 by klyu...@google.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Are you saying that the Google Authenticator application can't be deleted
from your phone and is also messing up your phone connection? What steps
did you take to try to delete the application from the phone?

Google Authenticator has no access to the network layer of your phone.
Moreover, it's a conventional application which can be deleted from
Settings -> Applications -> Manage Applications -> click on the app ->
Uninstall.

I wonder if the issue is that you've enabled 2-step verification on your
account and now your phone can't connect to your account because it needs
to use an Application-Specific Password instead of your usual password.

[google-aut...@googlecode.com]

Updates:
Labels: android

Comment #3 on issue 99 by mar...@google.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

(No comment was entered for this change.)

[google-aut...@googlecode.com]

Comment #4 on issue 99 by phil.ha...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I've disabled 2-step and I still can't get my Gmail on my BlackBerry. I
deleted the GA app from my phone and I still can't get it. Would really
like some help.

[google-aut...@googlecode.com]

Comment #5 on issue 99 by klyu...@google.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Are you talking about mail inside the Google's GMail app or BlackBerry's
Mail/Messages app?

[google-aut...@googlecode.com]

Comment #6 on issue 99 by Gatta...@gmail.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

when I click on "turn off 2 step verification" NOTHING HAPPENS!!! Help.
Yes the text is blue, indicating I should be able to click on it to
activate the request.

--
You received this message because this project is configured to send all
issue notifications to this address.
You may adjust your notification preferences at:
https://code.google.com/hosting/settings

[google-aut...@googlecode.com]

Comment #7 on issue 99 by yellowwo...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

i have a samsung galaxy nexus..i got the 2 step verification only to find
out my gmail no longer works!..so i went back into google to turn it off..i
can access my email on my computer but on my phone it says "incorrect user
or password"...help..how do i undo this, as it did not help when i disabled
2 step from my computer

[google-aut...@googlecode.com]

Comment #8 on issue 99 by afuen...@google.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Hello,

When you disable two step verification, the email client on your phone may
not have cleared the connection parameters yet. If you close the mail app
and reopen it or shut down the phone, things will work again.

I would ask you to reconsider using 2-step verification, as it greatly
reduces the chance of your account getting hijacked. What you missed in
the first step is that when you are a user of two-step verification, some
apps break (as you know) because they do not support verification codes.
To fix this problem, you have to plug in a special type of password into
those apps called an "App password". These password are generated for you
and you never have to remember them.

You can turn 2-step verification on, then generate one of these passwords
and plug it in the password field of your email client app.

To create one, check this:
https://support.google.com/accounts/answer/185833

[google-aut...@googlecode.com]

Comment #9 on issue 99 by heather....@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I keep having to re-enter my "device specific" password into the Google
Plus app on my iPad nearly every time I want to check G+ I thought I would
only have to enter it once??? I am switching from an Android phone to an
iPhone soon... I am getting really tired of Google.

[google-aut...@googlecode.com]

Comment #10 on issue 99 by imbden...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

This 2-step verification is a nightmare. I have not found a way to undo
this. No pictures within texts and not receiving email anymore. What a
joke. Stop "fixing" what was not broken. Help us get rid of this problem
ASAP. Losing money as a result of not doing business by phone.

[google-aut...@googlecode.com]

Comment #11 on issue 99 by wylie...@google.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

For those that have removed 2 step verification from their accounts and had
originally created application specific passwords, you must update these
Apps with your original password. Applications, such as Blackberry mail,
still thinks app specific passwords are still valid when they are not.

[google-aut...@googlecode.com]

Comment #12 on issue 99 by pierette...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

This is the most ridiculous security system. I already lost a full night
of sleep trying to use the 2-step verification to no avail. I lost the
usage of my phone as well as my ipad. Can someone come to my rescue?

[google-aut...@googlecode.com]

Comment #13 on issue 99 by catsmi...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

The Application-specific password is not working on my iPhone with the Safe
Gmail app. If I enter the special code, then the app says I have an
invalid password. If I don't use the code, Gmail will load up to 99% and
never finishes.

I had to disable Google Authenticator until I can find an answer on how/if
I can get around this problem. I've been through the normal websites with
how to set the codes, revoke codes, turn off authenticator, etc. Any
ideas? I'm not sure if any other apps have a problem yet, but Gmail is a
big one I need for sure.

Thanks.

[google-aut...@googlecode.com]

Comment #14 on issue 99 by quitadam...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

and the "stay signed in" button no longer appears on any of goofles sign
screens

[google-aut...@googlecode.com]

Comment #15 on issue 99 by kerryguy...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Having read other people's comments about this issue and as I am now in the
middle of the same problem, I am wondering if anyone can help resolve this.

I have just bought a Toshiba tablet with the express purpose of viewing
emails when away from home. Having been persuaded by Google to install 2
step verification I now find my email and photo apps are no longer synced
to my account.

I have cancelled my 2 step verification as suggested, so this is now off
but still no change on my tablet.

What is the answer?

Surely someone in Google must know? Hasn't someone in the organisation got
the information to share with the thousands of users who are experiencing
the same problem.

Please reply with a solution.

[google-aut...@googlecode.com]

Comment #16 on issue 99 by taskm...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Im in 2 step authentication hell now as well. I have followed all the
instructions to remove 2-step, rebooted my phone a few times, checked my
google account setting several times, and I still cannot get the terrible
system out of my phone. Thanks, Google. What a mess you have created here.
All I really wanted to do was make your calendar application sync with my
iPhone. Should have been easy enough, right? Nope. My day is being wasted
away with this nonsense.

[google-aut...@googlecode.com]

Comment #17 on issue 99 by kathewil...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

This is ridiculous I have tried everything Google needs to si=ort this out
I think the only
is to change my e mail address and that is a massive inconvenience

[google-aut...@googlecode.com]

Comment #18 on issue 99 by toddpryo...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

On accident (trying to remove circles from my primary gmail account)...I
ended up deleting the account.

I have had this account since 2004 when Gmail first started.


(Other than the lame Gmail recovery app)....is there a way I can call or
speak or contact someone at Google who can help.

I have tried every related email recovery that I can think of (since I have
used since 2004) and no luck

The 2 step phone verification number I had setup on my email account is a
previous phone I used while working and I no longer have access to that
phone.

Please help

[google-aut...@googlecode.com]

Comment #19 on issue 99 by wylie...@google.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Hey Todd, what's the email account that you accidentally deleted? If you
haven't done so, please file an account recovery claim at
www.google.com/accounts/recovery

[google-aut...@googlecode.com]

Comment #20 on issue 99 by HelmuthG...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Im having a similar issue i sent google a mail using one of the recovery
account options waiting for reply, i had to factory reset my phone and i
forgot to turn off 2step verfication or idk what i did then i started using
my phone again but now i cant relog on pc soo my account its open but wont
sync with phone and also wont let me enter security options to turn off
this 2step thing soo im stuck in a loop.. at least i can use my account
without syncs and without loging out ever if i log out im out forever it
seems, i even tried using text codes with my phone number but the codes i
get refuses to work! if someone solves their problem please sent a mail
helmut...@gmail.com il will comment here again if i get a solution

[google-aut...@googlecode.com]

Comment #22 on issue 99 by ginaswee...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I have more than one gmail account. Most work fine with the 2-step process.
HOWEVER one of my accounts continually ask me to enter the verification
code EVEN THOUGH I have used the same computer before (daily). I have
checked everything on the account I have problems with to match my other
accounts that are not having issues.
How can I fix one account to NOT ask for a code each time I log in from a
different computer IF I have already used that computer and told it to
remember me ...

Frustrated!!!

[google-aut...@googlecode.com]

Comment #23 on issue 99 by ginaswee...@gmail.com: Disabling 2-step

[google-aut...@googlecode.com]

Comment #24 on issue 99 by stacy.ha...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I want to delete and remove all dealings with 2 step verification on
account stacy....@gmail.com

[google-aut...@googlecode.com]

Comment #25 on issue 99 by mail4mi...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

the 2 step verification setting is disabled in my gmail account...and yet i
suddenly cant get email on my iphone.. it keeps saying "the mail server
imap.gmail.com is not responding. verify that you entered the correct
info". i'd like to keep this setting disabled. please tell me how i can
access my email again on my phone.

[google-aut...@googlecode.com]

Comment #26 on issue 99 by clarkey3...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

How I wish I had read this before trying the 2 step verification! I'm
having the same problems as everyone else using a Blackberry. Now turned
off the verification, removed Google Authenticator and rebooted, but still
cannot access my gmail account on the BB.

Wasted hours on this. I keep getting 'your device encountered a problem
with this application's server. Select OK and repeat the action to try
again'. And I try again, and again and again.

[google-aut...@googlecode.com]

Comment #27 on issue 99 by omersaad...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

hi there ..
i have enable 2 step verification on my id ..
now i changed my country and its asking me about 2 step verification code
which phone number is in my old county ..now when trying to singing my id
here in new country ..its asking verification code which is send on my
phone number and i am not using that number anymore ..
i've to access my id its very important to me..

[google-aut...@googlecode.com]

Comment #28 on issue 99 by JohnMSch...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I would be talking like a Sailor (NO disrespect to Sailors, you're all
great people) if I said what I thought about the damn 2 step verification.
It is not bad, it is dangerous for us users. It is like the Conduit
Search "virus (?)", neither will go away

[google-aut...@googlecode.com]

Comment #29 on issue 99 by jwarri...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Two Step verification is a abortion .... why won't google give us a
positive, effective way to remove it ??

[google-aut...@googlecode.com]

Comment #30 on issue 99 by olivesd...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Two step verification is a nightmare. Don't use it unless you can have
your phone at your side every time you use your IPad. We are travelling
and I can not get email unless I pay for my cell phone to use long
distance . I can not turn off the verification.

[google-aut...@googlecode.com]

Comment #31 on issue 99 by JasonHoo...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Hello,

I got a BIG ISSUE...
Ok this is my 6th attempt now to remove my google authenticator from my
primary email account "Jason.D...@gmail.com" I have
created "jasonho...@gmail.com" to post this question.


I need my google authenticator removed from my "jason.d...@gmail.com"
account. Now I have switched phones, so my 2 step google authenticator is
tied to "309-224-1896" But I don't have access to this number because I
got a new number. So everytime I try to login with
my "jason.d...@gmail.com" (and yes I have the correct password because
I get prompt for the verification code) the code gets sent
to "309-224-1896" . Thus, I can't remove the authticator myself because its
tied to my old phone number!!!

Please google..please...all my contacts are synced
with "jason.d...@gmail.com" and I need all my contacts.

I have tried to recovery and reset my account, but everytime I do google
doesn't think I"m the orginal owner..I dont' know what else I can do :\

- Jason
I can even attached ID to google if needed to prove this :\


Please help, I don't want to start from scratch..

[google-aut...@googlecode.com]

Comment #32 on issue 99 by lmclero...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I am, having same issues I hate this thing. No internet no nothing I
finally delete but still messed up. Even my cell phone internet don't work.
I did get to this when I deleted everything but won't be long and it will
mess up again. I need a contact # to google to fix my iPad, cellphone and
desktop.

[google-aut...@googlecode.com]

Comment #33 on issue 99 by Mariehar...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Its too complicating for beginners.

[google-aut...@googlecode.com]

Comment #34 on issue 99 by philipjt...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Google spent Millions $$. In order to Fu.. Up the the Google Mail program

The employee or group of employees responsible for this Security System
should be FIRED immediately

I have spent 5 hours trying to Uninstall this pile of crap

Where is the STAR ICON

[google-aut...@googlecode.com]

Comment #35 on issue 99 by suvendub...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

hello sir,
i add 2 step verification few days ago. but i have lost my phone & also
mobile no. how can i open gmail account. when i sign in the gmail account
then showing me input verification code. please help me.

[google-aut...@googlecode.com]

Comment #36 on issue 99 by zdemoss%...@gtempaccount.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

If you get rid of 2 factor auth. You will need to remove from your phone
the Google authenticator as well as the Google settings app as this holds
the old auth info that never worked right. Remove it and then your Gmail
account will flow to tour phone again.

[google-aut...@googlecode.com]

Comment #37 on issue 99 by zdemoss%...@gtempaccount.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

When the Google settings app is uninstalled, all your Google related things
will not function you will have to turn on and update the googe play
services (not sure why that gets turned off) anyhow once that is
reinstalled everything started flowing for me.

Good luck

[google-aut...@googlecode.com]

Comment #38 on issue 99 by stah...@gmail.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I have an android, I want to turn off the 2 step verif, I am instructed to
go to the 2 step verif page & click turn off 2 step verif.......
I go there different ways and am NOT GIVIN the option any where on the page
to "turn off......"
What is the deal? Can't turn it off if there is not that option to select.
Please advise....

[google-aut...@googlecode.com]

Comment #39 on issue 99 by russelld...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

This is nothing but a bad joke because now I can't accsess any of my stuff

[google-aut...@googlecode.com]

Comment #40 on issue 99 by ejburk...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I have just bought a second hand HTC and cannot get my gmail account to set
up. Get the connection to google server error msg. I have not got the 2
step verification turned on and i've even tried setting it up and then
using the app password steps, I don't know what else to do?

[google-aut...@googlecode.com]

Comment #41 on issue 99 by mail2lak...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I have disconnected my phone connection. I activated 2 step verification.
Now I am unable to log in to my account. How to disable 2 step verification
without verification code?

[google-aut...@googlecode.com]

Comment #42 on issue 99 by keithva...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

For most purposes, you just need to disable 2-factor authentication, as
described above. In some circumstances, when you set up 2-factor
authentication -- mostly in "mail" programs, whether on a laptop or a
mobile device -- you would have supplied an "application-specific
password," provided by Google, when you set up the account on the device,
since the mail program has no way to run Google Authenticator and input the
provided code. This is no longer the correct password. You must go back and
reconfigure the mail account to use the password YOU created.

Unless you do BOTH of these things, you will be stuck in an uncomfortable
no-man's-land.

The presence of Google Authenticator on your phone does not determine
whether 2-factor authentication is in effect. However, you should NOT
delete it until you know that you have successfully disabled it as
described above. It should always be the last thing you do.

For various reasons, I have enabled and disabled 2-factor authentication a
few times since I started using it. I've never had any problems.

[google-aut...@googlecode.com]

Comment #43 on issue 99 by steve.el...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

2 factor authentication SUCKS! I wished I never installed this crap!

[google-aut...@googlecode.com]

Comment #44 on issue 99 by clekip...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

ALl of a sudden, the two-step verification doesn't come through. They list
the last 2 digits incorrectly--Google suddenly has the WRONG TELEHPONE
NUMBER!! HELP PLS

[google-aut...@googlecode.com]

Comment #45 on issue 99 by am97...@gmail.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

stop step 2 verification and change my mobile no
8126627734 instead of 8979356777

[google-aut...@googlecode.com]

Comment #46 on issue 99 by claireol...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Hi I had a google account an forgot my password an they ask for it to be
sent through by text when I put my number in it was saying it was wrong
which I've had the same number for years then ask me my fav food which I
did an it still won't sent me a SMS to get into my account when I get
emails everyday an now it's been a month now an still nothin I had to make
a new email address but all my friends email me on my old 1 an I've never
saved their emails just left them in the inbox can google ring me an help
me with this as I've tried everything else

[google-aut...@googlecode.com]

Comment #47 on issue 99 by kelly.wa...@mail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I brought this phone second hand and am useless with phones how do i log
out the previous user from almost everything on here? Xx

[google-aut...@googlecode.com]

Comment #48 on issue 99 by peggy.da...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

This is how you get GMAIL to work again on your iPhone after you have
disabled 2-step verification (which is the biggest pain in the iPhone ass I
ever encountered).
You must remove App Passwords. Here's how, courtesy of Google.

"If you lose a device or stop using an app that was authorized with an App
Password, we recommend revoking its App Password so that no one can access
your Google Account from that device.

App passwords allow apps or devices that don't support 2-Step Verification
codes to access your Google Account. If you use 2-Step Verification and
accessed your Google Account from an app or device like Gmail on your
Iphone or Ipad, you probably used an App Password.
To remove an App Password:

Visit your App Passwords page in your google account (on another device
of course).
You'll see a list of the apps you've created App Passwords for. Click
Revoke next to the application you no longer want to have access to your
account."

I did it, it works! Good luck

[google-aut...@googlecode.com]

Comment #49 on issue 99 by rachael....@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

I had same problem - turned off 2 step verification, went back to using my
old original password (not the app specific one) and still couldn't log in.
Kept getting errors about 2 step verification! In the end I tried changing
my regular gmail password and that fixed the problem for some reason. What
a nightmare though, I've been at this hours trying to undo the 2-step
verificaftion.

[google-aut...@googlecode.com]

Comment #50 on issue 99 by alexan...@quixey.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

How can I turn off the two way identification?

This page https://accounts.google.com/b/0/SmsAuthSettings for me doesn't
have words "turn" or "off"

[google-aut...@googlecode.com]

Comment #51 on issue 99 by am97...@gmail.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

2014-07-31 5:51 GMT+08:00, google-aut...@googlecode.com
<google-aut...@googlecode.com>:

[google-aut...@googlecode.com]

Comment #52 on issue 99 by v.a.koma...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

Why can't I turn off step 2 verification. Google keeps sending me messages
every 5 minutes now for 3 hours. I being trying for over an hour to turn it
off. I can't get access to the off setting. I go to the page where Google
told me to go and the off or on feature is missing. I keep going in circles
trying to find that page. I am going insane. And it has my old phone number
too and everytime I enter my current number it doesn't save it. Sucks big
time.

[google-aut...@googlecode.com]

Comment #53 on issue 99 by am97...@gmail.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

verification on my Google account

[google-aut...@googlecode.com]

Comment #54 on issue 99 by srikanth...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

My sim is not working properly how can I type the verify number in new
window just I want to disable that settings....

[google-aut...@googlecode.com]

Comment #55 on issue 99 by brenza...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

HELLO IVE BEEN TRYING TO GET INTO MY ACCOUNT FOR OVER A YEAR , THE PROBLEM
IS I DONT HAVE THE PHONE THAT I REGISTERED IT WITH , I HAVE TRIED TO LOG IN
BUT ITS GOT A TWO STEP VERFICATION CODE THATS KEEPS BEEN SENT TO THE OLD
PHONE . THERE IS NO OPTION FOR ME TO RECOVER THIS ACCOUNT , I HAVE GONE
THROUGH EVERY PROCEDURE AND I KEEP GETTING SENT BACK TO THE SAME FORM FROM
GOOGLE . IS THERE A WAY OF REMOVING THIS TWO STEP CODE THING SO THAT I CAN
ACCESS MY GOOGLE SETTINGS TO CHANGE THE PHONE THATS ON THE ACCOUNT . I AM
VERY FRUSTRATED BECAUSE IT HAS MY SONS PHOTOS ON IT AND MANY OTHER PHOTOS
ON THE ACCOUNT WHEN I FIRST REGISTERD WITH GMAIL IN 2009 , I ALSO JOINED
PISCASA PHOTO COMMUNITY , AND WITH THAT YOU HAVE A SET AMOUNT OF GB I HAVE
PUT LOTS OF PHOTOS ON THERE AND I CANNOT ACCESS IT BECAUSE OF THE TWO STEP
VERTIFICATION CODE . I HAVE EMAILED AND I HAVE SENT THE FORM BACK BUT I
HAVE HAD NO LUCK . I DO NOT KNOW MY OWN CODE, AND I HAVE TRIED TO CONTACT
GOOGLE HQ IN LONDON AND i AM A DEAF MAN AND THEY KEEP SAYING THAT THEY NEED
A EXT NUMBER FOR ME TO CONTACT A PERSON . I AM GOING AROUND AND AROUND IN
LOOPS WITH THE ACCOUNT RETRIEVAL PROCESS , I HAVE EVEN ASKED GOOGLE TO ASK
ME FOR PROOF THAT I HAVE THE PHOTOS .ITS MY ACCOUNT AND NOBODY ELSES WHY AM
I GOING AROUND IN CIRCLES WITH GOOGLE ? THANK YOU ANY KIND RESPONSES OR
AND HELPFUL HINTS WOULD BE VERY KINDLY APPREACTICED . BECAUSE I PLAN TO
KEEP THIS ACCOUNT FOR MY SON WHEN HE GETS OLDER , HE CAN SEE ALL HIS BABY
PHOTOS . I CANT FOR THE LIFE OF ME , CANT GET IN . I HAVE CONTACTED
EVERYONE INVLOVED AND IM STILL BACK TO SQUARE ONE . PLEASE HELP

[google-aut...@googlecode.com]

Comment #56 on issue 99 by aabu2...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

My goole play did not has stop responding

[google-aut...@googlecode.com]

Comment #57 on issue 99 by am9...@gmail.com: Disabling 2-step verification

on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

am9...@gmail.com

verification on my Google account

[google-aut...@googlecode.com]

Comment #58 on issue 99 by goldentr...@gmail.com: Disabling 2-step

verification on my Google account
http://code.google.com/p/google-authenticator/issues/detail?id=99

2 step is unnecessary. It is not helpful and causes a glitch in my sign in
every few attempts. I use SMS text to receive the code and sometimes it
doesn't send it. Next thing I know I am having to use a verification sign
in and it wants to send me a 3-5 business day reset!! Get this 2 step off
my account!

[google-aut...@googlecode.com]

Comment #59 on issue 99 by Blue4tat...@gmail.com: Disabling 2-step

verification on my Google account

https://code.google.com/p/google-authenticator/issues/detail?id=99

I've made several attempts to shut off & uninstall 2 step verificatin &
I've lost my ability to correspond with important & legal issues going on
in my life because of your poor 2 step app & it seems like no one wants to
take any responsabbillitty for any mishaps. I'm very disappointed with
google & its responses, or nonresponse.

[google-aut...@googlecode.com]

Comment #60 on issue 99 by Piyush.c...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I've 2 step verification on my gmail account. But by chance when i vopened
my gmail account on my computer, I clicked on dont ask again for code.

I want toget code every time when i log in. Pls help me.

[google-aut...@googlecode.com]

Comment #61 on issue 99 by jean.van...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

The two-step verification is driving me crazy. I use mainly my desktop (no
trouble) and my iPad, for gmail. Several times A DAY, on the same iPad,
Google asks me to sign in and verify again. I have repeatedly clicked
the "do not verify on this device," but nothing happens. I will soon
replace my iPhone, where the verification code appears, and was planning to
turn off the 2-step verification. All the problems people have experienced
trying to turn it off make me nervous.
GOOGLE, please do something about this terrible software.

[google-aut...@googlecode.com]

Comment #62 on issue 99 by chrb1...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I have already g.mail account .am ramchandra bhat,please kindly arrannge to
do one gmail account in the name chrb...@gmail.com .i want to learn some
general knowledges from your good co-operation.9886194148/9449394148 both
are my contact ns...pls d the needful..thanks..regards..ramachandra bhat

[google-aut...@googlecode.com]

Comment #63 on issue 99 by approw...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I keep getting sign in errors on for my gmail account and Google has
stopped working errors! Now when viewing my photos the screen displays a
bunch of squares shows the picture and the they disappear and photo window
closes. What is causing google to stop working? Why gmail errors? Do these
two errors cause my photo problem? What is the fix?

[google-aut...@googlecode.com]

Comment #64 on issue 99 by clapperc...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

What a freakin nightmare. I can see this issue has been going on for at
least 2 years. When i got a samsung s4 active last year and set up my gmail
account, i had no issues. 2 step verification is turned off. This all
started a few weeks ago when i had to change my password because of the
google hack. Now i cant get my mail on my phone. What a freakin
joke...google...ruler of the nation...cant even figure out how to implement
this stuff. It all works now about as well as google plus.

[google-aut...@googlecode.com]

Comment #65 on issue 99 by Dziondzi...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Since I added two-step verification, I can no longer access or send emails
using the gmail account on my iphone 5S either. But if I disable the
verification, will I still not be able to use it for gmail?

[google-aut...@googlecode.com]

Comment #66 on issue 99 by luvz2...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I was infiltrated. I changed password immediately and then it said I should
to the double verification. I ususally investigate before making a
decision like this. I know I have to Wipe everything. but I need to pull
my info off first.

I have a note 3 . It pops up and pretty much has taken over my phone. I
have to press the menu button and I get about 45 seconds and then I get the
black screen that says my password is wrong I can retry which does not take
me to the sign in screen. It takes me to the I don't know my account name,
I don't know my password, I am an idiot for jumping on the band wagon
without checking it out.

[google-aut...@googlecode.com]

Comment #67 on issue 99 by cathy.le...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I set up 2-step verification on my gmail account. Everything is fine on my
end, I have user ID, password and both phones that 2-step was set up with.
When I try to sign into my account, Google says it has sent me a text but
nothing is received. I've tried repeatedly with both phones! So I filled
out their form for help. As a result Google sent me a text, which my phone
did receive, stating that they received the request for a password reset
and to log into my account to stop this if it was not me!!! How do I get
into my account when the problem appears to be that Google is NOT sending
the log in code text??

[google-aut...@googlecode.com]

Comment #68 on issue 99 by tnldfm5...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Im signing up for facebook,im one step to finish just varify my account but
the wifi getting low so i didnt verify my acct.where i can find it

[google-aut...@googlecode.com]

Comment #69 on issue 99 by am9...@gmail.com: Disabling 2-step verification

on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Step verification is paining .you can do to get rid off this problem
otherwise close the same

[google-aut...@googlecode.com]

Comment #70 on issue 99 by chauhan....@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

what sort of comment? M not able to configure my gmail id on my BB curve
though user Id and password are correct. help if possible

[google-aut...@googlecode.com]

Comment #71 on issue 99 by rogerson...@hartfordhighschool.co.uk: Disabling

2-step verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

gay lol

[google-aut...@googlecode.com]

Comment #72 on issue 99 by michael5...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

How do I uninstall this google authenticator it wont even let on to my
computer or phone make any changes i'm locked out of both they tell you to
use their support when they never give you any support I just want this
off my phone and computer so I can use them again.

[google-aut...@googlecode.com]

Comment #73 on issue 99 by brian.ga...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I was having trouble sending email from my account after doing app password
on my android. I found there is two places to update the password....
Incoming and outgoing settings.

[google-aut...@googlecode.com]

Comment #74 on issue 99 by theirish...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I have to sign in ( user name and password) every time I want to use gMail
on my iPad. ( I had to sign in just to post this comment.). Two weeks ago,
I did not have to sign in. What has happened?

No "remember me" or "keep me signed in" button/box available.

Not interested in a safety feature because I am the only user of this
device.

BTW this is not the case with my iPhone. It will take me directly to Gmail
without having to sign in.

Please help.

Thank you.

[google-aut...@googlecode.com]

Comment #77 on issue 99 by luvz2...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

PLEASE OH PLEASE UNSUBSCRIBE ME. I AM OVERWHELMED WITH EMAILS. I AM TIRED
OF THE COMPLAINING ABOUT THE SAME PROBLEMS OVER AND OVER AGAIN WITH OUT
READING POTENTIAL SOLUTIONS.

I DON'T HAVE THIS PROBLEM NEVER DID I MIGHT HAVE BEEN RANDOMLY ROAMING BUT
I CERTAINLY DIDN'T ASKED TO RECEIVE UPDATES ON ONE ITEM #99

PLEASE UNSUBSCRIBE ME ASAP!!!!!!!

On Thu, Oct 23, 2014 at 1:17 PM, <google-aut...@googlecode.com>
wrote:

[google-aut...@googlecode.com]

Comment #78 on issue 99 by SalvC...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Step 2 verification won't let me sign in and I haven't received the
password.

I'm blocked out of my account for days and can't do anything. I have no
access to email, calendar, address or google voice and although I've tried
every single thing on the list, there is no end in sight.

[google-aut...@googlecode.com]

Comment #79 on issue 99 by ChrisEmm...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I have been trying to fix my accounts for 8 days now. The bloody codes
don't work if they will let you change ya password only for it to fail when
you next try to sign in. The person who came up with this idea of logging
on need a prickly pear cati shoved right up his are! Can't you see by the
thousands of complaints that they DON'T WORK. Please return to passwords.
You have ruined 5 email accounts, Facebook g+ and are few other sites that
I let Facebook use to sign me up.i can't even get into them to close them
down or read my mail. You lot at Google have made a massive cock-up. Sack
the lot that started this as ìts not getting to get any better.

[google-aut...@googlecode.com]

Comment #81 on issue 99 by paultool...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I abhore speech such as this. I did not "star" this issue.
Respectfully,
Paul E.Tooley Sr

[google-aut...@googlecode.com]

Comment #82 on issue 99 by shuff.mn...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I have been locked out of both of my gmail accounts. I have filled out the
forms can't attach my ID. 2 step verification sucks. Please Google help
snuff.m...@gmail.com

[google-aut...@googlecode.com]

Comment #83 on issue 99 by SmitsLis...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Same thing, I deleted the gmail app, deleted the accounts off my Settings
mail lists, and the account doesn't go away nor the interruptions it's like
the ghost that invaded my iPads. ONLY GMAIL is doing this. Ridiculous

[google-aut...@googlecode.com]

Comment #84 on issue 99 by twototal...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Just Delete it --- won't let me find out my password ????? My password
should have been working ..??.. I think my password is correct ??? But in
truth if not working --- why not totally eliminate the G MAIL
- ! ! ! ? ? ! ! !

[google-aut...@googlecode.com]

Comment #85 on issue 99 by destinym...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

So I lost my account password and went through everything but It said my
information didn't match and I don't have the same number anymore and I
just deleted the account off my phone and now it won't let me add my new
account onto my phone under the settings. What do I do?

[google-aut...@googlecode.com]

Comment #86 on issue 99 by paultool...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

To google authenticator:
I am not sure whether this was me; but it possibly could have been since it
fits my needs somewhat.
The email is correct. I had both my daughter and son working on such issue
as this, so perhaps that
is the reason I queried whether this was my writing this or one of them on
my behalf. Anyway, I am
hopeful of getting to the place where I get my emails, or now gmails. I
would be most grateful to be
able to get my gmails without all the hoopla that has been involved with my
change of email address
to gmail address. I'm not too savvy when it comes to computerese. What does
it mean I can adjust
my notification preferences at [then it gives the computer' address]?

[google-aut...@googlecode.com]

Comment #87 on issue 99 by naksha1...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

i lost my phone and as i enabled a 2-step verification i couldn't login to
my account. i even tried recovery options but it says that it requires 3-5
days...can u plz help me as its some kind of urgency..

[google-aut...@googlecode.com]

Comment #88 on issue 99 by paultool...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I never lost my phone, thus I am questioning this letter that states that "I
lost my phone" as applying to me.
Regards, Paul E. Tooley Sr

[google-aut...@googlecode.com]

Comment #89 on issue 99 by marksinh...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

i lost my phone and do not know how to get into my acount i already try
recovery options like 30 times they still said same thing like "when we're
sure that we're giving them back to their owners" you know my life is
leaving hell i swear to god if they do not give my account back i will
murder them they think that i am a thief but what should i do i am only 13
when i create my gmail account and it only one year or can you think that i
am trying to hack my own account i really ashamed of mmyself but i can't do
anything i really need your help please just do anything you can i will
wait as long as you want take time you have but please help me to get my
account back this is my first account and i have lot of account in this
gmail that why i begging you just please.

[google-aut...@googlecode.com]

Comment #90 on issue 99 by marksinh...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

i lost my phone and do not know how to get into my acount i already try
recovery options like 30 times they still said same thing like "when we're
sure that we're giving them back to their owners" you know my life is
leaving hell i swear to god if they do not give my account back i will
murder them they think that i am a thief but what should i do i am only 13
when i create my gmail account and it only one year or can you think that i
am trying to hack my own account i really ashamed of mmyself but i can't do
anything i really need your help please just do anything you can i will
wait as long as you want take time you have but please help me to get my
account back this is my first account and i have lot of account in this
gmail that why i begging you just please.

its my acount email: sakuraha...@gmail.com

[google-aut...@googlecode.com]

Comment #91 on issue 99 by harmanh...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

Locked out of my email Outlook

[google-aut...@googlecode.com]

Comment #92 on issue 99 by sowmyasr...@gmail.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

i have just now opened my new gmail account but iam not geeting how to use
it with this seeting so please tell me clearly

[google-aut...@googlecode.com]

Comment #93 on issue 99 by john.hor...@outlook.com: Disabling 2-step

verification on my Google account
https://code.google.com/p/google-authenticator/issues/detail?id=99

I've been totally tormented with google.co.uk I'm trying everything they
ask me for to find my Google account details and the posts friends photos
from the last year it's ridiculous